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Online fraudulent returns in Taiwan : the impacts of e-retailers' transaction ethics and consumer personality
Chang, Hsiu-Hua; Guo, Yi-Yan - In: Journal of retailing and consumer services 61 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012581878
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Examining the influence of cultural and ethical ideology on consumers' perceptions about the ethics of online retailers and its effects on their loyalty
Aboul-Dahab, Sameh; Agag, Gomaa; Abdelmoety, Ziad Hassan - In: Journal of retailing and consumer services 61 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012581896
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Ethics support through rapport : elaborating the impact of service provider rapport on ethical behaviour intention of the tourists
Paramita, Widya; Zulfa, Naila; Rostiani, Rokhima; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10012665870
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Ethical judgment, subjective norms, and ethical consumption : the moderating role of moral certainty
Alsaad, Abdallah Khalaf - In: Journal of retailing and consumer services 59 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012433827
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The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung; Jin, Byoungho; Swinney, Jane L. - In: Journal of retailing and consumer services 16 (2009) 4, pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
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Examining the antecedents of trust and rapport in services : discovering new interrelationships
Macintosh, Gerrard - In: Journal of retailing and consumer services 16 (2009) 4, pp. 298-305
Persistent link: https://www.econbiz.de/10003864559
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Trust in the development of new channels in the music industry
Crosno, Jody L.; Nygaard, Arne; Dahlstrom, Robert - In: Journal of retailing and consumer services 14 (2007) 3, pp. 216-223
Persistent link: https://www.econbiz.de/10003458654
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Supporting retailers to exploit online settings for internationalization : the different role of trust and compensation
Premazzi, Katia; Castaldo, Sandro; Grosso, Monica; … - In: Journal of retailing and consumer services 17 (2010) 3, pp. 229-240
Persistent link: https://www.econbiz.de/10003978393
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Does relationship quality matter in e-services? : a comparison of online and offline retailing
Walsh, Gianfranco; Hennig-Thurau, Thorsten; Sassenberg, Kai - In: Journal of retailing and consumer services 17 (2010) 2, pp. 130-142
Persistent link: https://www.econbiz.de/10003956373
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The role of security, design and content factors on customer trust in mobile commerce
Nilashi, Mehrbakhsh; Ibrahim, Othman; Mirabi, Vahid Reza; … - In: Journal of retailing and consumer services 26 (2015), pp. 57-69
Persistent link: https://www.econbiz.de/10011347842