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"Towards a co-creation framework in the retail banking services industry : do demographics influence?"
Cambra-Fierro, Jesús; Pérez, Lourdes; Grott, Emily - In: Journal of retailing and consumer services 34 (2017), pp. 219-228
Persistent link: https://www.econbiz.de/10011629059
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Consumer adoption of mobile banking services : an empirical examination of factors according to adoption stages
Shareef, Mahmud Akhter; Baabdullah, Abdullah Mohammed; … - In: Journal of retailing and consumer services 43 (2018), pp. 54-67
Persistent link: https://www.econbiz.de/10011883137
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The role of social media in internet banking transition during COVID-19 pandemic : using multiple methods and sources in qualitative research
Naeem, Muhammad; Ozuem, Wilson - In: Journal of retailing and consumer services 60 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10012502713
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Identifying multi-channel value co-creator groups in the banking industry
Hosseini, Monireh; Shajari, Sepideh; Akbarabadi, Mina - In: Journal of retailing and consumer services 65 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013169723
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Determinants of customers' intentions towards environmentally sustainable banking : testing the structural model
Taneja, Shilpa; Ali, Liaqat - In: Journal of retailing and consumer services 59 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012434317
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Brand equity dilution through negative online word-of-mouth communication
Bambauer-Sachse, Silke; Mangold, Sabrina - In: Journal of retailing and consumer services 18 (2011) 1, pp. 38-45
Persistent link: https://www.econbiz.de/10008839782
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Social shopping website quality attributes increasing consumer participation, positive eWOM, and co-shopping : the reciprocating role of participation
Yang, Kiseol; Li, Xiaoshu; Kim, HaeJung; Kim, Young Hoon - In: Journal of retailing and consumer services 24 (2015), pp. 1-9
Persistent link: https://www.econbiz.de/10010528668
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Key quality factors affecting users' perception of social networking websites
Ellahi, Abida; Bokhari, Rahat H. - In: Journal of retailing and consumer services 20 (2013) 1, pp. 120-129
Persistent link: https://www.econbiz.de/10009702199
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Toward a conceptualization of the online shopping experience
Trevinal, Aurélia Michaud; Stenger, Thomas - In: Journal of retailing and consumer services 21 (2014) 3, pp. 314-326
Persistent link: https://www.econbiz.de/10010348754
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Who's behind the screen? : segmenting social venture consumers through social media usage
Chung, Te-Lin; Anaza, Nwamaka; Park, Joohyung; … - In: Journal of retailing and consumer services 28 (2016), pp. 288-295
Persistent link: https://www.econbiz.de/10011434187