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~isPartOf:"Journal of retailing and consumer services"
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Beziehungsmarketing
582
Relationship marketing
582
Consumer behaviour
468
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468
Customer satisfaction
261
Kundenzufriedenheit
261
Dienstleistungsqualität
190
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190
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187
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Journal of retailing and consumer services
SpringerLink / Bücher
2,935
International journal of production research
1,097
Industrial marketing management : the international journal for industrial and high-tech firms
1,059
Journal of business research : JBR
885
International journal of production economics
807
Springer eBook Collection
674
Europäische Hochschulschriften / 5
647
Gabler Edition Wissenschaft
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
607
International journal of productivity and quality management : IJPQM
523
Springer eBook Collection / Business and Economics
502
The TQM journal : the international review of organizational improvement
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International journal of quality & reliability management
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The journal of business & industrial marketing
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European journal of operational research : EJOR
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Business process management journal
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Research
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International journal of hospitality management
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Total quality management & business excellence
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Lehrbuch
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Working paper / National Bureau of Economic Research, Inc.
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Ifo Schnelldienst
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Edward Elgar E-Book Archive
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The journal of services marketing
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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The service industries journal
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NBER working paper series
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Journal of operations management
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International journal of services and operations management
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Journal of the Academy of Marketing Science
194
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International journal of six sigma and competitive advantage : IJSSCA
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
186
Journal of strategic marketing
184
Springer eBook Collection / Business and Management
178
Manufacturing & service operations management : M & SOM
176
Journal of purchasing and supply management
174
Production and operations management : an international journal of the Production and Operations Management Society
172
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ECONIS (ZBW)
620
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1
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
2
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
3
Enhancing relationships in e-tail : role of relationship quality and duration
Dorai, Sriram
;
Balasubramanian, Nataraj
;
Sivakumaran, …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012430723
Saved in:
4
Price and quality decisions in a vertically-differentiated supply chain with an "Online-to-Store" channel
Hou, Rui
;
Zhao, You
;
Zhu, Mengqiang
;
Lin, Xiaogang
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012648849
Saved in:
5
Development of a service blueprint for the online-to-offline integration in service
Ryu, Do-Hyeon
;
Lim, Chiehyeon
;
Kim, Kwang-Jae
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238381
Saved in:
6
A new model for assessing the impact of the urban intelligent transportation system, farmers' knowledge and business processes on the success of green supply chain management syste...
Rajabion, Lila
;
Khorraminia, Marieh
;
Andjomshoaa, Amineh
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 154-162
Persistent link: https://www.econbiz.de/10012114149
Saved in:
7
Influences of "appscape" on mobile app adoption and m-loyalty
Kumar, Deepak S.
;
Purani, Keyoor
;
Viswanathan, Shyam A.
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 132-141
Persistent link: https://www.econbiz.de/10011929917
Saved in:
8
Experience Design Board: a tool for visualizing and designing experience-centric service delivery processes
Lim, Chiehyeon
;
Kim, Kwang-Jae
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 142-151
Persistent link: https://www.econbiz.de/10011929919
Saved in:
9
Consumer processing of mobile online stores : sources and effects of processing fluency
Sohn, Stefanie
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 137-147
Persistent link: https://www.econbiz.de/10011697945
Saved in:
10
Fashion brands on retail websites : customer performance expectancy and e-word-of-mouth
Loureiro, Sandra M. C.
;
Cavallero, Luisa
;
Miranda, …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011808565
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