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~isPartOf:"Journal of retailing and consumer services"
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Emotional intelligence as a pr...
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Emotion
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Dienstleistungsqualität
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Thi Nguyet Que Nguyen
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Journal of retailing and consumer services
Journal of vocational behavior
649
Journal of career development
472
Discussion paper series / IZA
400
Journal of business research : JBR
279
International journal of hospitality management
230
NBER working paper series
227
Career Development International
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IZA Discussion Papers
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IZA Discussion Paper
197
Working paper / National Bureau of Economic Research, Inc.
197
NBER Working Paper
167
Career development international : the journal for executive, consultants, academics and individuals
150
SpringerLink / Bücher
134
The international journal of human resource management
126
Journal of business ethics : JOBE
115
Tourism management : research, policies, practice
108
Academy of Management journal : AMJ
97
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
97
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
89
International journal of human resource management
88
Human Resource Management International Digest
86
Human relations
86
CESifo working papers
85
Psychology & marketing
85
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
84
Journal of business and psychology
81
Journal of Management Development
80
Gender in management : an international journal
78
Journal of consumer research : JCR ; an interdisciplinary bimonthly
77
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
76
Journal of economic behavior & organization : JEBO
74
Journal of managerial psychology
73
Discussion paper / Centre for Economic Policy Research
72
International journal of contemporary hospitality management
71
Journal of economic psychology : research in economic psychology and behavioral economics
67
Harvard business review : HBR
63
Advances in developing human resources : ADHR
62
The journal of management development
61
Journal of travel and tourism marketing
59
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ECONIS (ZBW)
159
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1
The relationship between emotional
intelligence
, frontline employee adaptability, job satisfaction and job performance
Sony, Michael
;
Mekoth, Nandakumar
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 20-32
Persistent link: https://www.econbiz.de/10011473126
Saved in:
2
The role of memorable experience and emotional
intelligence
in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
3
Leveraging employee emotional
intelligence
in casino profitability
Prentice, Catherine
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 127-134
Persistent link: https://www.econbiz.de/10011598711
Saved in:
4
Managing service encounters with emotional
intelligence
Prentice, Catherine
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 344-351
Persistent link: https://www.econbiz.de/10012115151
Saved in:
5
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
6
Gracefully yours : would snap judgments of one's subtle graceful movements lead to inferences about their emotional
intelligence
?
Dogerlioglu-Demir, Kivilcim
;
Ng, Andy H.
;
Koçaş, Cenk
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014372547
Saved in:
7
Retail career attractiveness to college students : connecting individual characteristics to the trade-off of job attributes
Oh, Hyunjoo
;
Weitz, Barton A.
;
Lima, Jeremy
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 345-354
Persistent link: https://www.econbiz.de/10011528748
Saved in:
8
Shopping trip value : do stores and products matter?
Diep, Vien Chau Stephanie
;
Sweeney, Jillian C.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 399-409
Persistent link: https://www.econbiz.de/10003742281
Saved in:
9
Music congruency in a service setting : the mediating role of emotional and cognitive responses
Demoulin, Nathalie T. M.
- In:
Journal of retailing and consumer services
18
(
2011
)
1
,
pp. 10-18
Persistent link: https://www.econbiz.de/10008839790
Saved in:
10
Consumer-retailer love and atttachment : antecedents and personality moderatos
Vlachos, Pavlos A.
;
Vrechopoulos, Adam P.
- In:
Journal of retailing and consumer services
19
(
2012
)
2
,
pp. 218-228
Persistent link: https://www.econbiz.de/10009522452
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