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Understanding effects of co-creation on cognitive, affective and behavioral evaluations in service recovery : an ethnocultural analysis
Gohary, Ali; Hamzelu, Bahman; Pourazizi, Lida; Hanzaee, … - In: Journal of retailing and consumer services 31 (2016), pp. 182-198
Persistent link: https://www.econbiz.de/10011528630
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Determinants of holistic passenger experience in public transportation : scale development and validation
Ittamalla, Rajesh; Kumar, Daruri Venkata Srinivas - In: Journal of retailing and consumer services 61 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012581906
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Music congruency in a service setting : the mediating role of emotional and cognitive responses
Demoulin, Nathalie T. M. - In: Journal of retailing and consumer services 18 (2011) 1, pp. 10-18
Persistent link: https://www.econbiz.de/10008839790
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Determinants of a lasting purchase : the case of the tattoo patron
Sierra, Jeremy J.; Jillapalli, Ravi K.; Badrinarayanan, … - In: Journal of retailing and consumer services 20 (2013) 4, pp. 389-399
Persistent link: https://www.econbiz.de/10009755365
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The roles of sensory perceptions and mental imagery in consumer decision-making
Kim, Minjeong; Kim, Jung Hwan; Park, Minjung; Yoo, Jungmin - In: Journal of retailing and consumer services 61 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012581883
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The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine; Dominique-Ferreira, Sergio; … - In: Journal of retailing and consumer services 64 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
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An investigation into online atmospherics : the effect of animated images on emotions, cognition, and purchase intentions
Laroche, Michel; Li, Rong; Richard, Marie-Odile; Zhou, Mi - In: Journal of retailing and consumer services 64 (2022), pp. 1-8
Persistent link: https://www.econbiz.de/10013209595
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The influence of audience characteristics on the effectiveness of brand placement memory
Natarajan, Thamaraiselvan; Arasu Balasubramaniam, Senthil; … - In: Journal of retailing and consumer services 44 (2018), pp. 134-149
Persistent link: https://www.econbiz.de/10011904351
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Exploring the impact of the physical conditions of mannequin displays on mental simulation : an embodied cognition theory perspective
Yim, Mark Yi-Cheon; Lee, Jeong Gyu; Jeong, Haeyoung - In: Journal of retailing and consumer services 58 (2021), pp. 1-7
Persistent link: https://www.econbiz.de/10012431578
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Negative and positive customer shopping experience in an online context
Barari, Mojtaba; Ross, Mitchell; Surachartkumtonkun, … - In: Journal of retailing and consumer services 53 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012171916