//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer Orientation and Sme e...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
582
Relationship marketing
582
Consumer behaviour
460
Konsumentenverhalten
460
Customer satisfaction
256
Kundenzufriedenheit
256
Dienstleistungsqualität
180
Service quality
180
Einzelhandel
178
Retail trade
178
Brand management
103
Markenführung
103
Online retailing
88
Online-Handel
88
Brand image
68
Markenimage
68
Social Web
64
Social web
64
Brand
58
Confidence
58
Vertrauen
58
Customer integration
57
Kundenintegration
57
Markenartikel
57
Internet marketing
53
Online-Marketing
53
Customer experience
47
E-commerce
46
Electronic Commerce
46
Viral marketing
45
Virales Marketing
45
Customer loyalty
41
Emotion
38
Customer service
36
Satisfaction
36
Kundenservice
35
Loyalty
35
Trust
33
Customer engagement
32
Brand loyalty
31
more ...
less ...
Online availability
All
Undetermined
470
Free
6
Type of publication
All
Article
586
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
587
Aufsatz in Zeitschrift
587
Collection of articles of several authors
1
Conference paper
1
Konferenzbeitrag
1
Sammelwerk
1
Language
All
English
587
Author
All
Prentice, Catherine
11
Lombart, Cindy
9
Park, Jungkun
7
Agag, Gomaa
6
Hollebeek, Linda D.
6
Klaus, Philipp
6
Louis, Didier
6
Mortimer, Gary
6
Khan, Imran
5
Molinillo, Sebastian
5
Rana, Nripendra P.
5
Das, Gopal
4
Fazal-e-Hasan, Syed
4
Han, Xiaoyun
4
Kuppelwieser, Volker
4
Loureiro, Sandra Maria Correia
4
Quach, Sara
4
Russell-Bennett, Rebekah
4
Seger-Guttmann, Tali
4
Söderlund, Magnus
4
Thaichon, Park
4
Abdelmoety, Ziad Hassan
3
Anaya-Sánchez, Rafael
3
Arndt, Aaron D.
3
Bilgihan, Anil
3
Cambra-Fierro, Jesús
3
Carlson, Jamie
3
Cheah, Jun-Hwa
3
Dwivedi, Yogesh Kumar
3
Elms, Jonathan
3
Frasquet Deltoro, Marta
3
Gligor, David
3
Gong, Taeshik
3
Harun, Ahasan
3
Islam, Jamid Ul
3
Japutra, Arnold
3
Karande, Kiran
3
Kumar, Vikas
3
Pantano, Eleonora
3
Park, Eunil
3
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Journal of business research : JBR
871
Industrial marketing management : the international journal for industrial and high-tech firms
518
SpringerLink / Bücher
309
International journal of hospitality management
288
The journal of services marketing
229
The journal of business & industrial marketing
227
The service industries journal
204
Journal of the Academy of Marketing Science
197
Journal of strategic marketing
194
Strategic management journal
143
International journal of electronic customer relationship management : IJECRM
141
Cogent business & management
135
International journal of contemporary hospitality management
128
Journal of marketing
126
Gabler Edition Wissenschaft
122
Journal of travel and tourism marketing
120
Tourism management : research, policies, practice
119
Journal of service research : JSR
118
Journal of hospitality marketing & management
117
International journal of production economics
115
Journal of service management
113
The journal of product & brand management
111
Asia Pacific journal of marketing and logistics
109
The journal of brand management : an international journal
108
Journal of retailing
105
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
103
Journal of business ethics : JOBE
101
European journal of marketing : EJM
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Psychology & marketing
100
Marketing intelligence & planning
99
Services marketing quarterly
97
Technological forecasting & social change : an international journal
97
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
95
Journal of marketing management : MM
89
The international journal of bank marketing : IJBM
85
IMF Working Papers
83
Service business
82
IMF Staff Country Reports
81
more ...
less ...
Source
All
ECONIS (ZBW)
587
Showing
1
-
10
of
587
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
There is a secret to success : Linking customer experience management practices to profitability
Wetzels, Ruud W. H.
;
Klaus, Philipp
;
Wetzels, Martin
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303332
Saved in:
2
Antecedents and consequences of customer flexibility : establishing the link to firm competitive advantage
Ghomi, Vahid
;
Gligor, David
;
Parast, Mahour Mellat
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648871
Saved in:
3
Exploring the resources associated with consumer vulnerability : designing nuanced retail hardship programs
Galvas, Charmaine
;
Letheren, Kate
;
Russell-Bennett, Rebekah
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305342
Saved in:
4
Extending the resource-based view : effects of strategic orientation toward community on small business performance
Campbell, Jeffrey
;
Park, Joohyung
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 302-308
Persistent link: https://www.econbiz.de/10011629335
Saved in:
5
The more things change the more they stay the same : a replicated study of small retail firm resources
Grimmer, Louise
;
Grimmer, Martin
;
Mortimer, Gary
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 54-63
Persistent link: https://www.econbiz.de/10011904318
Saved in:
6
Competitive advantage : a longitudinal analysis of the roles of data-driven innovation capabilities, marketing agility, and market turbulence
Alghamdi, Omar A.
;
Agag, Gomaa
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014460768
Saved in:
7
Experience-based aspects of shopping attitudes : the roles of norms and loyalty
Meyer, Tracy
- In:
Journal of retailing and consumer services
15
(
2008
)
4
,
pp. 324-333
Persistent link: https://www.econbiz.de/10003729874
Saved in:
8
Key influencers and inhibitors on adoption of the Internet for banking
Durkin, Mark
;
Jennings, Deirdre
;
Mulholland, Gwyneth
; …
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 348-357
Persistent link: https://www.econbiz.de/10003742275
Saved in:
9
Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 358-363
Persistent link: https://www.econbiz.de/10003742276
Saved in:
10
Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty
Bridson, Kerrie
;
Evans, Jody
;
Hickman, Melissa
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 364-374
Persistent link: https://www.econbiz.de/10003742277
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->