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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
378
Konsumentenverhalten
378
Social Web
258
Social web
258
Internet marketing
204
Online-Marketing
203
Beziehungsmarketing
167
Relationship marketing
167
Online retailing
122
Online-Handel
122
Customer satisfaction
111
Kundenzufriedenheit
111
Dienstleistungsqualität
90
Marketing management
90
Marketingmanagement
90
Service quality
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Brand management
88
Markenführung
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Customer service
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Kundenservice
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Prentice, Catherine
8
Agag, Gomaa
7
Yan, Ruiliang
7
Dwivedi, Yogesh Kumar
6
Rana, Nripendra P.
6
Thaichon, Park
6
Akram, Umair
5
Hyun, Hyowon
5
Dhir, Amandeep
4
Islam, Tahir
4
Kumar, Jitender
4
Ladhari, Riadh
4
Liébana-Cabanillas, Francisco
4
Mehrotra, Ankit
4
Mortimer, Gary
4
Pang, Hua
4
Park, Eunil
4
Park, Jungkun
4
Quach, Sara
4
Souiden, Nizar
4
Agrawal, Shiv Ratan
3
Akhtar, Nadeem
3
Alnawas, Ibrahim
3
Bambauer-Sachse, Silke
3
Carlson, Jamie
3
Duan, Yongrui
3
Eid, Riyad
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Khan, Imran
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Molinillo, Sebastian
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Mou, Jian
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Ozuem, Wilson
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Pei, Zhi
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Rather, Raouf Ahmad
3
Ruan, Yang
3
Sands, Sean
3
Septianto, Felix
3
Shankar, Amit
3
Shehawy, Yasser Moustafa
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Söderlund, Magnus
3
Talwar, Shalini
3
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International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
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Journal of retailing and consumer services
Journal of business research : JBR
953
SpringerLink / Bücher
580
Industrial marketing management : the international journal for industrial and high-tech firms
352
Technological forecasting & social change : an international journal
279
International journal of internet marketing and advertising : IJIMA
259
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
253
Journal of strategic marketing
252
International journal of hospitality management
241
Journal of marketing communications
238
Springer eBook Collection
221
Journal of marketing management : MM
210
Management science : journal of the Institute for Operations Research and the Management Sciences
210
Information systems research : ISR
206
Psychology & marketing
194
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
192
Journal of marketing
190
Tourism management : research, policies, practice
190
European journal of marketing : EJM
188
Journal of advertising research
187
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
183
Journal of the Academy of Marketing Science
178
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
168
Business horizons
152
International journal of advertising : the review of marketing communications
152
Journal of management information systems : JMIS
152
Marketing intelligence & planning
152
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
150
Europäische Hochschulschriften / 5
145
The journal of business & industrial marketing
145
The journal of brand management : an international journal
132
Electronic commerce research
130
International journal of electronic marketing and retailing : IJEMR
130
Cogent business & management
129
International journal of technology marketing : IJTMkt
124
Journal of travel and tourism marketing
124
The journal of services marketing
124
Gabler Edition Wissenschaft
121
Journal of internet commerce
121
International journal of business information systems : IJBIS
120
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ECONIS (ZBW)
523
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1
Online customer service and retail type-product congruence
Suryandari, Retno Tanding
;
Paswan, Audhesh K.
- In:
Journal of retailing and consumer services
21
(
2014
)
1
,
pp. 69-76
Persistent link: https://www.econbiz.de/10010233537
Saved in:
2
Modelling and Investigating the relationship of after sales service quality with customer satisfaction, retention and loyalty : a case study of home appliances business
Lunardo, Renaud
;
Bressolles, Gregory
;
Durrieu, François
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 67-83
Persistent link: https://www.econbiz.de/10011473147
Saved in:
3
A value-based perspective of market orientation and customer service
Chen, Shu-ching
;
Quester, Pascale G.
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 197-206
Persistent link: https://www.econbiz.de/10003852521
Saved in:
4
Decision-making mechanism of online retailer based on additional online comments of consumers
Liu, Yong
;
Gan, Wen-xue
;
Zhang, Qi
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012434222
Saved in:
5
How social presence drives commitment and loyalty with online brand communities? : the role of social commerce trust
Nadeem, Waqar
;
Khani, Amir H.
;
Schultz, Carsten D.
; …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012269062
Saved in:
6
Comparing email and SNS users : investigating e-servicescape, customer reviews, trust, loyalty and E-WOM
Tran, Gina A.
;
Strutton, David
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012171958
Saved in:
7
Social network analysis and domestic and international retailers : an investigation of social media networks of cosmetic brands
Watanabe, Nicholas M.
;
Kim, Jiyeon
;
Park, Joohyung
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012431112
Saved in:
8
Retailer use of a professional social media network : insights from franchising
Kacker, Manish
;
Perrigot, Rozenn
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 222-233
Persistent link: https://www.econbiz.de/10011473205
Saved in:
9
Proposing a metaverse engagement model for brand development
Bilgihan, Anil
;
Leong, Man Wai Aliana
;
Okumus, Fevzi
; …
- In:
Journal of retailing and consumer services
78
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10015095115
Saved in:
10
Virtually human : anthropomorphism in virtual influencer marketing
Dabiran, Ehsan
;
Farivar, Samira
;
Wang, Fang
;
Grant, Gerald
- In:
Journal of retailing and consumer services
79
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015098484
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