Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
How does training improve cust...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
2
Customer service
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
Implicit contracts
2
Implizite Kontrakte
2
Kundenservice
2
Kundenzufriedenheit
2
Psychological contract fulfillment
2
Service encounter quality
2
Service industry
2
Service quality
2
Arbeitsverhalten
1
Confidence
1
Consumer behaviour
1
Drive for environmental responsibility
1
Environmental consciousness
1
Innovative work behavior
1
Internet marketing
1
Konsumentenverhalten
1
Nachhaltige Entwicklung
1
Online-Marketing
1
Overall justice
1
Perceived HPWS
1
Perceived environmental effectiveness
1
Prosocial service behavior
1
Quality management
1
Qualitätsmanagement
1
Service-oriented HPWS
1
Social Web
1
Social media browsing
1
Social media usage
1
Social web
1
Sustainable development
1
Sustainable purchasing attitude
1
Trust in social media
1
Umweltbewusstsein
1
Vertrauen
1
Work behaviour
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Asante, Daniel
2
Asante, Eric Adom
2
Kwamega, Michael
2
Tang, Chunyong
2
Ashfaq, Muhammad
1
Opoku-Danso, Alexander
1
Shahzad, Mohsin
1
Shen, Jie
1
Zafar, Abaid Ullah
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
The international journal of human resource management
22
Asia Pacific business review
7
The journal of management development
5
Asia Pacific Business Review
4
Human resource management
4
Employee relations
3
Employee Relations
2
Human resource management review
2
International journal of employment studies
2
Journal of Applied Statistics
2
Journal of Management Development
2
Journal of business ethics : JOBE
2
Leadership & organization development journal
2
Management revue : socio-economic studies
2
Personnel Review
2
Routledge advances in management and business studies
2
Routledge contemporary China series
2
The B.E. journal of economic analysis & policy
2
The international journal of comparative labour law and industrial relations
2
Thunderbird international business review
2
Applied economics letters
1
Asia Pacific Journal of Marketing and Logistics
1
Asia-Pacific Journal of Operational Research (APJOR)
1
Asian business & management
1
CEPR Discussion Papers
1
Career development international
1
Chandos Asian studies series / Contemporary issues and trends
1
China & World Economy
1
Chinese Management Studies
1
Chinese management in the 'harmonious society' : managers, markets and the globalized economy
1
Chinese management studies
1
Columbia economics discussion paper series / Department of Economics, Columbia University
1
Development Research Unit Working Paper Series
1
Discussion Papers / Department of Economics, School of Arts and Sciences
1
Discussion paper / Centre for Economic Policy Research
1
Economic modelling
1
Employee Relations: The International Journal
1
Energy economics
1
Environment & planning / A
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
In pursuit of service encounter quality : will service-oriented high-performance work systems benefit high-contact service industries?
Asante, Daniel
;
Tang, Chunyong
;
Kwamega, Michael
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366345
Saved in:
2
Leveraging perceived HPWS to improve service encounter quality in high-contact service industries
Asante, Daniel
;
Tang, Chunyong
;
Asante, Eric Adom
; …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014303270
Saved in:
3
Social media and sustainable purchasing attitude : role of trust in social media and environmental effectiveness
Zafar, Abaid Ullah
;
Shen, Jie
;
Ashfaq, Muhammad
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012666038
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
