//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Automated banks' service quali...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
332
Dienstleistungsqualität
331
Consumer behaviour
270
Konsumentenverhalten
270
Customer satisfaction
222
Kundenzufriedenheit
222
Beziehungsmarketing
194
Relationship marketing
194
Einzelhandel
81
Retail trade
81
Customer service
59
Kundenservice
59
Online retailing
41
Online-Handel
41
Beschwerdemanagement
37
Complaint management
37
India
35
Indien
35
Dienstleistungssektor
27
Satisfaction
27
Service industry
27
Viral marketing
27
Virales Marketing
27
E-commerce
26
Electronic Commerce
26
Emotion
26
Customer loyalty
24
Brand management
23
Markenführung
23
Brand image
22
Customer integration
22
Kundenintegration
22
Markenimage
22
Confidence
21
Vertrauen
21
Ladengestaltung
20
Store design
20
Customer experience
19
Electronic Banking
19
Electronic banking
19
more ...
less ...
Online availability
All
Undetermined
303
Free
1
Type of publication
All
Article
390
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
391
Aufsatz in Zeitschrift
391
Aufsatzsammlung
1
Case study
1
Fallstudie
1
Language
All
English
391
Author
All
Prentice, Catherine
11
Söderlund, Magnus
8
Park, Jungkun
5
Paul, Justin
5
Quach, Sara
5
Dwivedi, Yogesh Kumar
4
Gong, Taeshik
4
Jebarajakirthy, Charles
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Antwi, Collins Opoku
3
Boadi, Evans Asante
3
Cambra-Fierro, Jesús
3
Chaouali, Walid
3
Das, Gopal
3
Harun, Ahasan
3
Hollebeek, Linda D.
3
Karande, Kiran
3
Ladhari, Riadh
3
Mortimer, Gary
3
Park, Eunil
3
Souiden, Nizar
3
Thaichon, Paramaporn
3
Vázquez-Carrasco, Rosario
3
Adil, Mohd
2
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bilgihan, Anil
2
Boakye, Kwabena G.
2
Borders, Aberdeen Leila
2
Borges, Adilson
2
Brengman, Malaika
2
Cambra-Fierro, Jesús J.
2
Chen, Mu-Chen
2
Cioppi, Marco
2
Cuny, Caroline
2
more ...
less ...
Published in...
All
Journal of retailing and consumer services
The Indian economic journal
1,282
The Indian journal of economics
1,183
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
1,066
Economic & political weekly : a Sameeksha Trust publ.
1,053
Finance India : the quarterly journal of Indian Institute of Finance
963
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
886
Working Papers / eSocialSciences
875
NBER working paper series
850
Journal of banking & finance
836
The Asian economic review : journal of the Indian Institute of Economics
805
Economic developments in India : quarterly update : analysis, reports, policy documents
759
Working paper / National Bureau of Economic Research, Inc.
758
Working paper
692
NBER Working Paper
681
Indian journal of agricultural economics
665
Die Bank
625
MPRA Paper
621
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
613
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
595
Policy research working paper : WPS
556
SpringerLink / Bücher
536
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
527
Economic affairs : quarterly journal of economics
502
Global business review
484
Discussion paper series / IZA
436
IMF working papers
431
International journal of hospitality management
424
Euromoney
422
Journal of business research : JBR
416
Praj̄nȧn : journal of social and management sciences
405
Margin : quarterly journal of the National Council of Applied Economic Research
391
International journal of Indian culture and business management
386
Applied economics
384
Discussion paper / Centre for Economic Policy Research
383
IZA Discussion Papers
376
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
372
The service industries journal
359
The Indian journal of public administration : quarterly journal of the Indian Institute of Public Administration
352
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
350
more ...
less ...
Source
All
ECONIS (ZBW)
391
Showing
1
-
10
of
391
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Examining consumer experience in using m-banking apps : a study of its antecedents and outcomes
Shahid, Shadma
;
Islam, Jamid Ul
;
Malik, Shehla
;
Hasan, Uzma
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013169561
Saved in:
2
Service quality dimensions and superior customer perceived value in retail banks : an empirical study on Mexican consumers
Vera, Jorge
;
Trujillo, Andrea
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 579-586
Persistent link: https://www.econbiz.de/10010128298
Saved in:
3
A study on factors affecting service quality and loyalty intention in mobile banking
Zhou, Qingji
;
Lim, Fong Jie
;
Yu, Han
;
Xu, Gaoqian
;
Ren, …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502613
Saved in:
4
Impact of online convenience on mobile banking adoption intention : a moderated mediation approach
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012431680
Saved in:
5
Anatomy of shopping experience for malls in Mumbai : a confirmatory factor analysis approach
Singh, Harvinder
;
Prashar, Sanjeev
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 220-228
Persistent link: https://www.econbiz.de/10010338511
Saved in:
6
Consumer adoption of mobile banking services : an empirical examination of factors according to adoption stages
Shareef, Mahmud Akhter
;
Baabdullah, Abdullah Mohammed
; …
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 54-67
Persistent link: https://www.econbiz.de/10011883137
Saved in:
7
Customers' perspectives regarding e-banking in an emerging economy
Agarwal, Reeti
;
Rastogi, Sanjay
;
Mehrotra, Ankit
- In:
Journal of retailing and consumer services
16
(
2009
)
5
,
pp. 340-351
Persistent link: https://www.econbiz.de/10003875613
Saved in:
8
Store format choice and relationship quality in apparel retail : a study of young and early-middle aged shoppers in New Delhi region
Triparthi, Gaurav
;
Dave, Kartik
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 479-487
Persistent link: https://www.econbiz.de/10009768988
Saved in:
9
Linkages of retailer personality, perceived quality and purchase intention with retailer loyalty : a study of Indian non-food retailing
Das, Gopal
- In:
Journal of retailing and consumer services
21
(
2014
)
3
,
pp. 407-414
Persistent link: https://www.econbiz.de/10010348744
Saved in:
10
E-retail factors for customer activation and retention : an empirical study from Indian e-commerce customers
Kumar, Vikas
;
Ayodeji, Ogunmola Gabriel
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012434257
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->