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How organizational identification among retail employees is affected by advertising
Rosengren, Sara; Bondesson, Niklas - In: Journal of retailing and consumer services 38 (2017), pp. 204-209
Persistent link: https://www.econbiz.de/10011743255
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Effects of confidence and social benefits on consumers' extra-role and in-role behaviors : a social identity and social exchange perspective
Utkarsh; Gupta, Roopak Kumar - In: Journal of retailing and consumer services 65 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013169566
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Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons : dual mediation paths and moderating role of service role identity
Luu Trong Tuan; Vu Thanh Ngan - In: Journal of retailing and consumer services 60 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012502636
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The role of psychological ownership in shoplifting prevention : an exploratory study
Potdar, Balkrushna; Guthrie, John; Gnoth, Juergen; … - In: Journal of retailing and consumer services 44 (2018), pp. 253-265
Persistent link: https://www.econbiz.de/10011904423
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Exploring the effects of value co-creation strategies in event services on attendees' citizenship behaviors : the roles of customer empowerment and psychological ownership
Zhang, Xingyi; Singh, Smita; Li, Jing; Shao, Xiaolong - In: Journal of retailing and consumer services 76 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014460864
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Value co-creation and employee service behaviours : the moderating role of trust in employee : hotel relationship
Boadi, Evans Asante; He, Zheng; Antwi, Collins Opoku; … - In: Journal of retailing and consumer services 66 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013209637
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Retailer corporate social responsibility and consumer citizenship behavior : the mediating roles of perceived consumer effectiveness and consumer trust
Dang, Van Thac; Nguyen, Ninh; Pervan, Simon - In: Journal of retailing and consumer services 55 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012268824
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Assisting consumers in detecting fake reviews : the role of identity information disclosure and consensus
Munzel, Andreas - In: Journal of retailing and consumer services 32 (2016), pp. 96-108
Persistent link: https://www.econbiz.de/10011556633
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Purchasing natural personal care products in the era of fake news? : the moderation effect of brand trust
Kumar, Sushant; Talwar, Shalini; Krishnan, Satish; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012665818
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A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour : The role of ethical standard and value relevance
Abdelmoety, Ziad Hassan; Aboul-Dahab, Sameh; Agag, Gomaa - In: Journal of retailing and consumer services 64 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013209624