//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Revisiting the Determinants of...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
333
Dienstleistungsqualität
332
Consumer behaviour
235
Konsumentenverhalten
235
Customer satisfaction
215
Kundenzufriedenheit
215
Beziehungsmarketing
182
Relationship marketing
182
Einzelhandel
71
Retail trade
71
Customer service
58
Kundenservice
58
Online retailing
39
Online-Handel
39
Beschwerdemanagement
37
Complaint management
37
Emotion
27
Satisfaction
27
Dienstleistungssektor
26
Service industry
26
E-commerce
25
Electronic Commerce
25
Viral marketing
25
Virales Marketing
25
Customer loyalty
23
Customer integration
20
Kundenintegration
20
Customer experience
19
Ladengestaltung
19
Store design
19
Brand management
18
Markenführung
18
Confidence
17
Quality management
17
Qualitätsmanagement
17
Service failure
17
Vertrauen
17
Brand image
16
Markenimage
16
Mobile communications
15
more ...
less ...
Online availability
All
Undetermined
273
Free
2
Type of publication
All
Article
340
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
341
Aufsatz in Zeitschrift
341
Aufsatzsammlung
1
Case study
1
Fallstudie
1
Language
All
English
341
Author
All
Prentice, Catherine
11
Söderlund, Magnus
8
Park, Jungkun
6
Quach, Sara
5
Gong, Taeshik
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Harun, Ahasan
3
Hollebeek, Linda D.
3
Jebarajakirthy, Charles
3
Karande, Kiran
3
Ladhari, Riadh
3
Mortimer, Gary
3
Park, Eunil
3
Wang, Xueqin
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Antwi, Collins Opoku
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bilgihan, Anil
2
Boadi, Evans Asante
2
Boakye, Kwabena G.
2
Borges, Adilson
2
Brengman, Malaika
2
Cambra-Fierro, Jesús
2
Chen, Mu-Chen
2
Cioppi, Marco
2
Cuny, Caroline
2
Davari, Arezoo
2
Dorai, Sriram
2
Dwivedi, Yogesh Kumar
2
El Hedhli, Kamel
2
El-Adly, Mohammed Ismail
2
El-Manstrly, Dahlia
2
Ellis-Chadwick, Fiona
2
Fazal-e-Hasan, Syed
2
more ...
less ...
Published in...
All
Journal of retailing and consumer services
NBER working paper series
711
Working paper / National Bureau of Economic Research, Inc.
675
Discussion paper series / IZA
586
NBER Working Paper
573
Economics of education review
544
International journal of hospitality management
455
The journal of economic education
434
IZA Discussion Paper
350
Journal of education for business
349
Journal of business research : JBR
326
The service industries journal
309
IZA Discussion Papers
257
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
228
The international journal of management education
211
The journal of services marketing
210
CESifo working papers
208
MPRA Paper
188
SpringerLink / Bücher
184
Working paper
184
Auditing : a journal of practice & theory
178
International journal of contemporary hospitality management
167
Journal of career development
165
Journal of hospitality marketing & management
160
Tourism management : research, policies, practice
158
Services marketing quarterly
154
Journal of travel and tourism marketing
146
Journal of air transport management
145
Journal of marketing education : JME
142
The American economic review
139
Journal of the Academy of Business Education : JABE
138
The TQM journal : the international review of organizational improvement
137
Journal of Services Marketing
136
Cogent business & management
135
Education economics
135
Discussion paper / Centre for Economic Policy Research
134
International journal of productivity and quality management : IJPQM
125
Journal of vocational behavior
125
World Bank E-Library Archive
125
International journal of quality and service sciences
124
more ...
less ...
Source
All
ECONIS (ZBW)
341
Showing
1
-
10
of
341
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Evaluating servicescape designs using a VR-based laboratory experiment : a case of a duty-free shop
Kwon, Ryeok-Hwan
;
Kim, Kwang-jae
;
Kim, Ki-Hun
;
Hong, Yoo Suk
- In:
Journal of retailing and consumer services
26
(
2015
),
pp. 32-40
Persistent link: https://www.econbiz.de/10011347847
Saved in:
2
Using the Evaluative Space Grid to better capture manifest ambivalence in customer satisfaction surveys
Audrezet, Alice
;
Parguel, Béatrice
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 285-295
Persistent link: https://www.econbiz.de/10011883216
Saved in:
3
Competitiveness vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Chris
;
Hoadley, Susan
;
Hamin, Hamin
;
Nugraha, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 62-74
Persistent link: https://www.econbiz.de/10011697886
Saved in:
4
Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant
evaluation
Naderi, Iman
;
Paswan, Audhesh K.
;
Guzman, Francisco
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 221-229
Persistent link: https://www.econbiz.de/10011930005
Saved in:
5
Product difficulty incongruity and consumer evaluations of brand extensions
Bao, Yeqing
;
Sheng, Shibin
;
Nkwocha, Innocent
- In:
Journal of retailing and consumer services
17
(
2010
)
5
,
pp. 340-348
Persistent link: https://www.econbiz.de/10008654248
Saved in:
6
Factors influencing consumers' purchase decision-making in O2O business model : evidence from consumers' overall
evaluation
Wang, Chong
;
Wang, Yanqing
;
Wang, Jixiao
;
Xiao, Jiuling
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012581904
Saved in:
7
Effect of WeChat interaction on brand
evaluation
: a moderated mediation model of para-social interaction and affiliative tendency
Zhang, Chubing
;
Zhang, Zhuo-Ping
;
Chang, Ying
;
Li, Tian-Ge
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209550
Saved in:
8
Consumers' channel choice for university-licensed products : exploring factors of consumer acceptance with social identification
Yang, Sujin
;
Park, Jungkun
;
Park, Jihye
- In:
Journal of retailing and consumer services
14
(
2007
)
3
,
pp. 165-174
Persistent link: https://www.econbiz.de/10003458641
Saved in:
9
Financial literacy and student attitudes to debt : a cross national study examining the influence of gender on personal finance concepts
Agnew, Steve
;
Harrison, Neil
- In:
Journal of retailing and consumer services
25
(
2015
),
pp. 122-129
Persistent link: https://www.econbiz.de/10011313589
Saved in:
10
Retail career attractiveness to college
students
: connecting individual characteristics to the trade-off of job attributes
Oh, Hyunjoo
;
Weitz, Barton A.
;
Lima, Jeremy
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 345-354
Persistent link: https://www.econbiz.de/10011528748
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->