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Active or avoidance coping? : influencing mechanisms of streamers' coping strategies on viewers' word of mouth after livestreaming e-commerce failures
Chen, Jianyu; Gong, Xiushuang; Ren, Rui - In: Journal of retailing and consumer services 72 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014253469
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Feeling close from Afar : public reactions to racial profiling in retail and brand crisis management
Youn, Song-Yi; Ki, Chung-Wha; Ha, Sejin - In: Journal of retailing and consumer services 77 (2024), pp. 1-16
Persistent link: https://www.econbiz.de/10014462287
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Assisting consumers in detecting fake reviews : the role of identity information disclosure and consensus
Munzel, Andreas - In: Journal of retailing and consumer services 32 (2016), pp. 96-108
Persistent link: https://www.econbiz.de/10011556633
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Effects of confidence and social benefits on consumers' extra-role and in-role behaviors : a social identity and social exchange perspective
Utkarsh; Gupta, Roopak Kumar - In: Journal of retailing and consumer services 65 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013169566
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Purchasing natural personal care products in the era of fake news? : the moderation effect of brand trust
Kumar, Sushant; Talwar, Shalini; Krishnan, Satish; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012665818
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The moderating effect of managers' leadership behavior on salespeople's self-efficacy
Vieira, Valter Afonso; Perin, Marcelo Gattermann; … - In: Journal of retailing and consumer services 40 (2018), pp. 150-162
Persistent link: https://www.econbiz.de/10011801890
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Firm performance in the upscale restaurant sector : the effects of resilience, creative self-efficacy, innovation and industry experience
Hallak, Rob; Assaker, Guy; O'Connor, Peter; Lee, Craig - In: Journal of retailing and consumer services 40 (2018), pp. 229-240
Persistent link: https://www.econbiz.de/10011801953
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The influence of a lockdown on consumption : an exploratory study on Generation Z's consumers
Amatulli, Cesare; Peluso, Alessandro M.; Sestino, Andrea; … - In: Journal of retailing and consumer services 73 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014303349
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Coping with stress : a study of retail banking service workers in Russia
Ashill, Nicholas J.; Rod, Michel; Gibbs, Tanya - In: Journal of retailing and consumer services 23 (2015), pp. 58-69
Persistent link: https://www.econbiz.de/10010503932
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Changes in consumption patterns during the COVID-19 pandemic : analyzing the revenge spending motivations of different emotional groups
Park, Inyoung; Lee, Jieon; Lee, Daeho; Lee, Changjun; … - In: Journal of retailing and consumer services 65 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10013169559