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Innovationsmanagement
Service management
Dienstleistung
85
Services
70
Dienstleistungsqualität
27
Service quality
27
Dienstleistungssektor
26
Service industry
25
Innovation
22
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19
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Unternehmensdienstleistung
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Helkkula, Anu
2
Jaakkola, Elina
2
Möslein, Kathrin
2
Aarikka-Stenroos, Leena
1
Alam, Intekhab Ian
1
Beltagui, Ahmad
1
Blazevic, Vera
1
Brown, Stephen Walter
1
Candi, Marina
1
Chase, Richard B.
1
Dasu, Sriram
1
Edvardsson, Bo
1
Fellmann, Michael
1
Garnefeld, Ina
1
Gebauer, Heiko
1
Gomide, Eduardo H.
1
Halecker, Bastian
1
Halinen, Aino
1
Hurmelinna-Laukkanen, Pia
1
Höber, Björn
1
Hölzle, Katharina
1
Joglekar, Nitin
1
Jonas, Julia M.
1
Kamprath, Martin
1
Korflesch, Harald F. O. von
1
Krcmar, Helmut
1
Lerch, Christian
1
Lightfoot, Howard
1
Maar, Daniel
1
Meiren, Thomas
1
Mendes, Glauco H. S.
1
Michel, Stefan
1
Moll, Cornelius
1
Müller, Elisabeth
1
Nantes, José Flávio Diniz
1
Nüttgens, Markus
1
Oliveira, Maicon Gouvea
1
Remmers, Hartmut
1
Reynoso, Javier
1
Riedel, Johann
1
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Springer Fachmedien Wiesbaden
10
Fachtagung Modellierung <2016, Karlsruhe>
1
Friedrich-Alexander-Universität Erlangen-Nürnberg
1
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Journal of service management
Research
SpringerLink / Bücher
40
Journal of business research : JBR
30
International journal of innovation management
18
The service industries journal
16
Forum Dienstleistungsmanagement
12
Industrial marketing management : the international journal for industrial and high-tech firms
12
Springer eBook Collection / Business and Economics
11
Research policy : policy, management and economic studies of science, technology and innovation
10
The journal of services marketing
10
International journal of production economics
9
Journal of open innovation : technology, market, and complexity
9
Springer eBook Collection
9
Industry and innovation
8
Lehrbuch
8
The journal of business & industrial marketing
8
The journal of technology transfer
8
Wissenschaft & Praxis
8
IEEE transactions on engineering management : EM
7
International journal of business innovation and research
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of technology management : IJTM
7
Journal of service research : JSR
7
Schriften zum Produktionsmanagement
7
European review of service economics and management
6
International journal of services technology and management
6
Technological forecasting & social change : an international journal
6
Technology analysis & strategic management
6
Technovation : the international journal of technological innovation, entrepreneurship and technology management
6
California management review
5
Economics of innovation and new technology
5
European journal of innovation management : EJIM
5
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
5
International journal of business and globalisation : IJBG
5
International journal of innovation and technology management
5
International journal of services and operations management
5
Konzepte für das Service Engineering : Modularisierung, Prozessgestaltung und Produktivitätsmanagement ; mit 10 Tabellen
5
Public management review
5
Schriftenreihe innovatives Dienstleistungsmanagement
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ECONIS (ZBW)
29
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1
Firm internal innovation contests : work environment perceptions and employees' participation
Höber, Björn
-
2017
Persistent link: https://www.econbiz.de/10011618277
Saved in:
2
Protection for profiting from collaborative service innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
3
Service Experience Value : eine empirische Analyse am Beispiel von Flugdienstleistungen
Wittko, Ole
-
2012
Persistent link: https://www.econbiz.de/10009548417
Saved in:
4
Characterising the concept of service experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
5
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
6
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
7
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
8
Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis
;
Michel, Stefan
;
Sundbo, Jon
; …
- In:
Journal of service management
23
(
2012
)
5
,
pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
Saved in:
9
Exploring the alignment between service strategy and service innovation
Lightfoot, Howard
;
Gebauer, Heiko
- In:
Journal of service management
22
(
2011
)
5
,
pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
Saved in:
10
Innovative service perspectives
Strandvik, Tore Martin
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010196058
Saved in:
1
2
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