//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
~isPartOf:"Service business"
~subject:"Innovationsmanagement"
~subject:"Service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The operational implications o...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Innovationsmanagement
Service management
Services
78
Dienstleistung
72
Dienstleistungssektor
37
Service industry
37
Dienstleistungsqualität
31
Service quality
31
Innovation
27
Beziehungsmarketing
17
Relationship marketing
17
Service innovation
17
Customer integration
15
Kundenintegration
15
Betriebliche Wertschöpfung
14
Value creation
14
Customer satisfaction
13
Kundenzufriedenheit
13
Dienstleistungsmanagement
10
Innovation management
10
Dienstleistungsinnovation
9
Business services
8
Unternehmensdienstleistung
8
Consumer behaviour
7
Customer service
7
Forschung
7
Konsumentenverhalten
7
Kundenservice
7
New product development
7
Produktentwicklung
7
Research
7
Service-Dominant Logic
7
Service-dominant logic
7
Business network
6
Co-creation
6
Customer experience
6
Dienstleistungsmarketing
6
Robot
6
Roboter
6
Services marketing
6
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
19
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
20
Aufsatz in Zeitschrift
20
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
Language
All
English
20
Author
All
Helkkula, Anu
2
Jaakkola, Elina
2
Aarikka-Stenroos, Leena
1
Alam, Intekhab Ian
1
Beltagui, Ahmad
1
Blazevic, Vera
1
Brown, Stephen Walter
1
Calisto, Maria de Lurdes
1
Candi, Marina
1
Chase, Richard B.
1
Dasu, Sriram
1
Edvardsson, Bo
1
Gebauer, Heiko
1
Geum, Youngjung
1
Gomide, Eduardo H.
1
Halinen, Aino
1
Huang, Hui-Ling
1
Hurmelinna-Laukkanen, Pia
1
Jeon, Hongseok
1
Joglekar, Nitin
1
Lee, Hakyeon
1
Lightfoot, Howard
1
Liu, Shunzhong
1
Luo, Ching-Ching
1
Meiren, Thomas
1
Mendes, Glauco H. S.
1
Michel, Stefan
1
Nantes, José Flávio Diniz
1
Oliveira, Maicon Gouvea
1
Reynoso, Javier
1
Riedel, Johann
1
Ritala, Paavo
1
Rubalcaba-Bermejo, Luis
1
Rusanen, Helena
1
Sarkar, Soumodip
1
Schäfer, Adrienne
1
Sidaoui, Karim
1
Strandvik, Tore Martin
1
Sundbo, Jon
1
Tai, Yang-Fei
1
more ...
less ...
Published in...
All
Journal of service management
Service business
SpringerLink / Bücher
40
Journal of business research : JBR
30
International journal of innovation management
18
The service industries journal
16
Research
14
Forum Dienstleistungsmanagement
12
Industrial marketing management : the international journal for industrial and high-tech firms
12
Springer eBook Collection / Business and Economics
11
Research policy : policy, management and economic studies of science, technology and innovation
10
The journal of services marketing
10
International journal of production economics
9
Journal of open innovation : technology, market, and complexity
9
Springer eBook Collection
9
Industry and innovation
8
Lehrbuch
8
The journal of business & industrial marketing
8
The journal of technology transfer
8
Wissenschaft & Praxis
8
IEEE transactions on engineering management : EM
7
International journal of business innovation and research
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of technology management : IJTM
7
Journal of service research : JSR
7
Schriften zum Produktionsmanagement
7
European review of service economics and management
6
International journal of services technology and management
6
Technological forecasting & social change : an international journal
6
Technology analysis & strategic management
6
Technovation : the international journal of technological innovation, entrepreneurship and technology management
6
California management review
5
Economics of innovation and new technology
5
European journal of innovation management : EJIM
5
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
5
International journal of business and globalisation : IJBG
5
International journal of innovation and technology management
5
International journal of services and operations management
5
Konzepte für das Service Engineering : Modularisierung, Prozessgestaltung und Produktivitätsmanagement ; mit 10 Tabellen
5
Public management review
5
Schriftenreihe innovatives Dienstleistungsmanagement
5
more ...
less ...
Source
All
ECONIS (ZBW)
20
Showing
1
-
10
of
20
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Protection for profiting from collaborative service innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
2
The relationship between strategic type and new service development competence : a study of Chinese knowledge intensive business
services
Liu, Shunzhong
- In:
Service business
6
(
2012
)
2
,
pp. 157-175
Persistent link: https://www.econbiz.de/10009534900
Saved in:
3
Characterising the concept of service experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
4
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
5
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
6
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
7
Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis
;
Michel, Stefan
;
Sundbo, Jon
; …
- In:
Journal of service management
23
(
2012
)
5
,
pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
Saved in:
8
Exploring the alignment between service strategy and service innovation
Lightfoot, Howard
;
Gebauer, Heiko
- In:
Journal of service management
22
(
2011
)
5
,
pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
Saved in:
9
Innovative service perspectives
Strandvik, Tore Martin
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010196058
Saved in:
10
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->