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~isPartOf:"Journal of service management"
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Dienstleistung
60
Services
60
Dienstleistungsqualität
24
Dienstleistungssektor
24
Service industry
24
Service quality
24
Innovation
20
Service innovation
15
Beziehungsmarketing
14
Relationship marketing
14
Customer integration
12
Kundenintegration
12
Betriebliche Wertschöpfung
10
Value creation
10
Customer satisfaction
9
Dienstleistungsmanagement
9
Kundenzufriedenheit
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Service management
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Dienstleistungsinnovation
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Business services
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Customer service
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Innovation management
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Innovationsmanagement
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Customer experience
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Forschung
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Konsumentenverhalten
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New product development
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Produktentwicklung
5
Robot
5
Roboter
5
Service-Dominant Logic
5
Service-dominant logic
5
Services marketing
5
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4
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60
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60
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Edvardsson, Bo
7
Jaakkola, Elina
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Reynoso, Javier
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McColl-Kennedy, Janet R.
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Parasuraman, A.
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Riel, Allard C. R. van
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Meiren, Thomas
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Paluch, Stefanie
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Journal of service management
Plánované hospodářstvi : politickoekonomický časopis SPK
1,178
Politická ekonomie : teorie, modelování, aplikace
1,109
Ekonomický časopis : časopis pre ekonomickú teóriu, hospodársku politiku, spoločensko-ekonomické prognózovanie
884
Finance a úvěr
627
Nová mysl
443
Tschechoslowakische Wirtschaftsrundschau : Studienmaterialien
333
Zemědělská ekonomika : vědecký časopis
320
Statistika : statistics and economy journal
224
Aussenhandel der Tschechoslowakei : ADTSCH ; ökonom. Zeitschr.
210
Sociologický časopis
160
Finance a úvěr / Čtvrtletní příloha
154
SpringerLink / Bücher
130
Edice ZEŘ
120
Statistický obzor / Státní Úřad Statistický : ekonomicko-statistický časopis
103
Acta Universitatis Carolinae / Oeconomica
102
Finančné štúdie : časopis pre otázky finančnej teórie a hospodárskej politiky
90
Czechoslovak economic papers
87
Neue Richtungen in der tschechoslowakischen Ökonomie
87
Czechoslovak digest : grundlegende Informationen
82
Výzkumné publikace / Ekonomický Ústav, Československé Akademie VÉD
82
Ekonomicko-matematický obzor
81
Eastern European economics
76
Nová mysl / Zvláštní číslo : teoretický a politický časopis úv KSČ nositel řádu práce
76
Internationale Zeitschrift der Landwirtschaft : Zeitschr. der Ständigen Kommission für Landwirtschaft des Rates für Gegenseitige Wirtschaftshilfe ; hrsg. in Mitgliedländern des RGW
75
Československý časopis historický
75
Wissenschaftlicher Dienst für Ost-Mitteleuropa
71
The service industries journal
70
Berichte des Bundesinstituts für Ostwissenschaftliche und Internationale Studien
66
Zahraniční obchod : organ Federálního Ministerstva Zahraničního Obchodu pro Otázky Teorie a Praxe Vnějšich Ekonomických Vztahŭ
66
Bulletin de droit tchécoslovaque
63
Osteuropa
60
The journal of services marketing
58
Ifo Schnelldienst
57
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
55
Studijně rozborové a informační materiály
54
Rozpravy Československé Akademie Věd / Řada společenských věd
52
Osteuropa <Berlin> / Osteuropa-Wirtschaft
49
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ECONIS (ZBW)
60
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1
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10
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60
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1
Protection for profiting from collaborative service innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
2
Characterising the concept of service experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
3
Crowd-funding : transforming customers into investors through innovative service platforms
Ordanini, Andrea
;
Miceli, Lucia
;
Pizzetti, Marta
; …
- In:
Journal of service management
22
(
2011
)
4
,
pp. 443-470
Persistent link: https://www.econbiz.de/10009304741
Saved in:
4
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
5
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
6
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
7
Experience co-creation in financial services : an empirical exploration
Ponsignon, Frederic
;
Klaus, Philipp
;
Maull, Roger S.
- In:
Journal of service management
26
(
2015
)
2
,
pp. 295-320
Persistent link: https://www.econbiz.de/10011401343
Saved in:
8
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
9
Impact of country effects on the performance of service firms
Elango, Balasubramanian
;
Wieland, Jamie R.
- In:
Journal of service management
26
(
2015
)
4
,
pp. 588-607
Persistent link: https://www.econbiz.de/10011416769
Saved in:
10
Modes of customer co-production for international service offerings
Sampson, Scott
;
Money, R. Bruce
- In:
Journal of service management
26
(
2015
)
4
,
pp. 625-647
Persistent link: https://www.econbiz.de/10011416772
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