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~isPartOf:"Journal of service management"
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Production in a service indust...
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Dienstleistung
57
Services
57
Dienstleistungsqualität
24
Dienstleistungssektor
24
Service industry
24
Service quality
24
Innovation
18
Beziehungsmarketing
14
Relationship marketing
14
Service innovation
13
Customer integration
12
Kundenintegration
12
Betriebliche Wertschöpfung
10
Value creation
10
Customer satisfaction
9
Dienstleistungsmanagement
9
Kundenzufriedenheit
9
Service management
9
Business services
7
Customer service
7
Kundenservice
7
Unternehmensdienstleistung
7
Customer experience
6
Dienstleistungsinnovation
6
Forschung
6
Innovation management
6
Innovationsmanagement
6
Research
6
Consumer behaviour
5
Dienstleistungsmarketing
5
Konsumentenverhalten
5
New product development
5
Produktentwicklung
5
Robot
5
Roboter
5
Service-Dominant Logic
5
Service-dominant logic
5
Services marketing
5
Business network
4
Co-creation
4
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55
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2
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Article in journal
57
Aufsatz in Zeitschrift
57
Collection of articles of several authors
3
Sammelwerk
3
Case study
2
Fallstudie
2
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English
57
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Edvardsson, Bo
7
Jaakkola, Elina
5
Reynoso, Javier
4
Brown, Stephen Walter
3
McColl-Kennedy, Janet R.
3
Parasuraman, A.
3
Riel, Allard C. R. van
3
Witell, Lars
3
Birgelen, Marcel van
2
Bowen, David E.
2
Chase, Richard B.
2
Cheung, Lilliemay
2
Gremler, Dwayne D.
2
Helkkula, Anu
2
Meiren, Thomas
2
Odekerken-Schröder, Gaby
2
Paluch, Stefanie
2
Schäfer, Adrienne
2
Sebastiani, Roberta
2
Streukens, Sandra
2
Tronvoll, Bård
2
Valtakoski, Aku
2
Verleye, Katrien
2
Aal, Kotaiba
1
Aarikka-Stenroos, Leena
1
Alam, Intekhab Ian
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Barile, Sergio
1
Bateson, John E. G.
1
Beltagui, Ahmad
1
Berry, Leonard L.
1
Bitner, Mary Jo
1
Blazevic, Vera
1
Bloemer, Johanna M.
1
Brady, Michael K.
1
Calabretta, Giulia
1
Candi, Marina
1
Caniëls, Marjolein
1
Chiu, Yen-Ting Helena
1
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Journal of service management
SpringerLink / Bücher
153
International economic review
78
The service industries journal
71
Schriften zum Produktionsmanagement
64
Econometrica : journal of the Econometric Society, an internat. society for the advancement of economic theory in its relation to statistics and mathematics
61
The journal of services marketing
58
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Metroeconomica : international review of economics
56
The review of economic studies
54
The American economic review
51
Ifo Schnelldienst
47
Journal of business research : JBR
47
Journal of service research : JSR
45
Management science : journal of the Institute for Operations Research and the Management Sciences
42
Working paper / National Bureau of Economic Research, Inc.
42
Springer-Lehrbuch
41
Southern economic journal
40
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
39
European journal of operational research : EJOR
38
The review of economics and statistics
37
Journal of political economy
36
Journal of business economics : JBE
35
American journal of agricultural economics
34
Springer eBook Collection / Business and Economics
34
The economic record : er
34
Europäische Hochschulschriften / 5
33
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Journal of economic theory
33
NBER working paper series
33
The quarterly journal of economics
33
Cambridge journal of economics
32
Oxford economic papers
32
Springer eBook Collection
32
Economica
31
FFB-Diskussionspapier
31
International journal of production economics
31
Gabler Edition Wissenschaft
30
NBER Working Paper
30
Research
30
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ECONIS (ZBW)
57
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1
Protection for profiting from collaborative service innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
2
Characterising the concept of service experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
3
Crowd-funding : transforming customers into investors through innovative service platforms
Ordanini, Andrea
;
Miceli, Lucia
;
Pizzetti, Marta
; …
- In:
Journal of service management
22
(
2011
)
4
,
pp. 443-470
Persistent link: https://www.econbiz.de/10009304741
Saved in:
4
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
5
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
6
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
7
Experience co-creation in financial services : an empirical exploration
Ponsignon, Frederic
;
Klaus, Philipp
;
Maull, Roger S.
- In:
Journal of service management
26
(
2015
)
2
,
pp. 295-320
Persistent link: https://www.econbiz.de/10011401343
Saved in:
8
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
9
Impact of country effects on the performance of service firms
Elango, Balasubramanian
;
Wieland, Jamie R.
- In:
Journal of service management
26
(
2015
)
4
,
pp. 588-607
Persistent link: https://www.econbiz.de/10011416769
Saved in:
10
Modes of customer co-production for international service offerings
Sampson, Scott
;
Money, R. Bruce
- In:
Journal of service management
26
(
2015
)
4
,
pp. 625-647
Persistent link: https://www.econbiz.de/10011416772
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