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~isPartOf:"Journal of service management"
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Exportación de servicos y comp...
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Dienstleistung
57
Services
57
Dienstleistungsqualität
24
Dienstleistungssektor
24
Service industry
24
Service quality
24
Innovation
18
Beziehungsmarketing
14
Relationship marketing
14
Service innovation
13
Customer integration
12
Kundenintegration
12
Betriebliche Wertschöpfung
10
Value creation
10
Customer satisfaction
9
Dienstleistungsmanagement
9
Kundenzufriedenheit
9
Service management
9
Business services
7
Customer service
7
Kundenservice
7
Unternehmensdienstleistung
7
Customer experience
6
Dienstleistungsinnovation
6
Forschung
6
Innovation management
6
Innovationsmanagement
6
Research
6
Consumer behaviour
5
Dienstleistungsmarketing
5
Konsumentenverhalten
5
New product development
5
Produktentwicklung
5
Robot
5
Roboter
5
Service-Dominant Logic
5
Service-dominant logic
5
Services marketing
5
Business network
4
Co-creation
4
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55
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2
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57
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57
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3
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3
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2
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English
57
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Edvardsson, Bo
7
Jaakkola, Elina
5
Reynoso, Javier
4
Brown, Stephen Walter
3
McColl-Kennedy, Janet R.
3
Parasuraman, A.
3
Riel, Allard C. R. van
3
Witell, Lars
3
Birgelen, Marcel van
2
Bowen, David E.
2
Chase, Richard B.
2
Cheung, Lilliemay
2
Gremler, Dwayne D.
2
Helkkula, Anu
2
Meiren, Thomas
2
Odekerken-Schröder, Gaby
2
Paluch, Stefanie
2
Schäfer, Adrienne
2
Sebastiani, Roberta
2
Streukens, Sandra
2
Tronvoll, Bård
2
Valtakoski, Aku
2
Verleye, Katrien
2
Aal, Kotaiba
1
Aarikka-Stenroos, Leena
1
Alam, Intekhab Ian
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Barile, Sergio
1
Bateson, John E. G.
1
Beltagui, Ahmad
1
Berry, Leonard L.
1
Bitner, Mary Jo
1
Blazevic, Vera
1
Bloemer, Johanna M.
1
Brady, Michael K.
1
Calabretta, Giulia
1
Candi, Marina
1
Caniëls, Marjolein
1
Chiu, Yen-Ting Helena
1
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Journal of service management
SpringerLink / Bücher
217
El trimestre económico
167
Integración latinoamericana
146
Comercio exterior : CE
105
Inter-American economic affairs
86
Revista de la CEPAL
82
The service industries journal
77
Latin American research review : LARR ; the journal of the Latin American Studies Association (LASA)
76
Zeitschrift der Unternehmensberatung : ZUb
75
Intereconomics : review of European economic policy
73
Europäische Hochschulschriften / 5
69
E/CN
68
CEPAL review
59
The journal of services marketing
58
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
55
Journal of business research : JBR
54
Revista de economía latinoamericana : publ. bajo los auspicios del Banco Central de Venezuela
52
Estudios internacionales : revista del Instituto de Estudios Internacionales de la Universidad de Chile
47
Ifo Schnelldienst
47
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
47
Journal of service research : JSR
45
Libros de la CEPAL
45
Zeitschrift für Lateinamerika, Wien : Forschung, Berichte, Informationen
44
Springer eBook Collection
42
Latinskaja Amerika : LA : ežemesjačnyj naučnyj i obščestvenno-političeskij žurnal
41
Gabler Edition Wissenschaft
40
Research
39
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
39
Jahrbuch für Geschichte von Staat, Wirtschaft und Gesellschaft Lateinamerikas : JbLA
38
Praeger special studies in international economics and development
38
Springer eBook Collection / Business and Economics
38
The Oxford handbook of management consulting
38
Külgazdaság
37
Revista interamericana de planificación
37
Asien, Afrika, Lateinamerika : wissenschaftliche Zeitschrift
36
Foro internacional : revista trimestral
36
E/CEPAL/G
33
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ECONIS (ZBW)
57
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1
To give or not to give professional services to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.
;
Patterson, Paul G.
;
Brady, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
Saved in:
2
Protection for profiting from collaborative service innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
3
Characterising the concept of service experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
4
Crowd-funding : transforming customers into investors through innovative service platforms
Ordanini, Andrea
;
Miceli, Lucia
;
Pizzetti, Marta
; …
- In:
Journal of service management
22
(
2011
)
4
,
pp. 443-470
Persistent link: https://www.econbiz.de/10009304741
Saved in:
5
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
6
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
7
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
8
Experience co-creation in financial services : an empirical exploration
Ponsignon, Frederic
;
Klaus, Philipp
;
Maull, Roger S.
- In:
Journal of service management
26
(
2015
)
2
,
pp. 295-320
Persistent link: https://www.econbiz.de/10011401343
Saved in:
9
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
10
Impact of country effects on the performance of service firms
Elango, Balasubramanian
;
Wieland, Jamie R.
- In:
Journal of service management
26
(
2015
)
4
,
pp. 588-607
Persistent link: https://www.econbiz.de/10011416769
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