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~isPartOf:"Journal of service management"
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Bundling strategy
24
Leistungsbündel
24
Service innovation
21
Innovation
17
Dienstleistung
15
Dienstleistungssektor
15
Service industry
15
Services
15
Dienstleistungsinnovation
9
Dienstleistungsqualität
9
Service quality
9
Beziehungsmarketing
8
Business services
8
Relationship marketing
8
Unternehmensdienstleistung
8
Dienstleistungsmanagement
7
Innovation management
7
Innovationsmanagement
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Lieferantenmanagement
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Service management
7
Supplier relationship management
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Betriebliche Wertschöpfung
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Consumer behaviour
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Customer integration
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Servitization
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Business model
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Business network
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Capital goods industry
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Experience
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Geschäftsmodell
3
Investitionsgüterindustrie
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3
Organisatorischer Wandel
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41
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English
44
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Gebauer, Heiko
5
Gustafsson, Anders
3
Kowalkowski, Christian
3
Valtakoski, Aku
3
Burton, Jamie
2
Edvardsson, Bo
2
Fischer, Thomas
2
Fleisch, Elgar
2
Jaakkola, Elina
2
Kindström, Daniel
2
McColl-Kennedy, Janet R.
2
Nordin, Fredrik
2
Raddats, Chris
2
Witell, Lars
2
Aal, Kotaiba
1
Ala-Risku, Timo
1
Alejandro, Thomas Brashear
1
Andreassen, Tor Wallin
1
Ashman, Rachel
1
Belanche, Daniel
1
Beltagui, Ahmad
1
Biege, Sabine
1
Bolton, Ruth N.
1
Brax, Saara
1
Bustinza, Oscar F.
1
Candi, Marina
1
Chandler, Jennifer D.
1
Chase, Richard B.
1
Chen, Steven
1
Chiu, Yen-Ting Helena
1
Colurcio, Maria
1
Copani, Giacomo
1
Dasu, Sriram
1
De Gosson de Varennes, Serge
1
Di Pietro, Laura
1
Engström, Jon
1
Erkoyuncu, John Ahmet
1
Fu, Wenhui
1
Fuglsang, Lars
1
Gleich, Ronald
1
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QUIS <11, 2009, Wolfsburg>
1
Published in...
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Journal of service management
International journal of production research
410
Business process management journal
324
SpringerLink / Bücher
316
Technological forecasting & social change : an international journal
225
Industrial marketing management : the international journal for industrial and high-tech firms
168
International journal of production economics
165
International journal of business process integration and management : IJBPIM
115
European journal of operational research : EJOR
101
Journal of business research : JBR
86
Manufacturing & service operations management : M & SOM
81
Springer eBook Collection
76
International journal of productivity and quality management : IJPQM
75
Gabler Edition Wissenschaft
70
Journal of operations management
70
Europäische Hochschulschriften / 5
69
Information systems and e-business management : ISeB
68
HMD : Praxis der Wirtschaftsinformatik
62
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
62
International journal of business information systems : IJBIS
58
Lecture notes in business information processing : LNBIP
55
IEEE transactions on engineering management : EM
54
Journal of industrial engineering and management : JIEM
51
International journal of process management and benchmarking : IJPMB
50
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
50
Computers & operations research : and their applications to problems of world concern ; an international journal
49
Production and operations management : an international journal of the Production and Operations Management Society
49
Research
49
Springer eBook Collection / Business and Economics
49
The journal of business & industrial marketing
48
The TQM journal : the international review of organizational improvement
47
The service industries journal
47
International journal of services and operations management
46
Energy economics
45
International journal of quality & reliability management
43
Mitteilungen aus der Produktionsinnovationserhebung
43
Management science : journal of the Institute for Operations Research and the Management Sciences
42
Ifo Schnelldienst
41
Working paper
41
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
40
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ECONIS (ZBW)
44
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1
Exploring the interrelationship among patterns of service strategy changes and organizational design elements
Gebauer, Heiko
;
Fischer, Thomas
;
Fleisch, Elgar
- In:
Journal of service management
21
(
2010
)
1
,
pp. 103-129
Persistent link: https://www.econbiz.de/10003964402
Saved in:
2
Exploitation or exploration in service business development? : insights from a dynamic capabilities perspective
Fischer, Thomas
;
Gebauer, Heiko
;
Gregory, Mike
;
Ren, …
- In:
Journal of service management
21
(
2010
)
5
,
pp. 591-624
Persistent link: https://www.econbiz.de/10008749728
Saved in:
3
Exploring the alignment between service strategy and service innovation
Lightfoot, Howard
;
Gebauer, Heiko
- In:
Journal of service management
22
(
2011
)
5
,
pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
Saved in:
4
Unfolding the simple heuristics of smart solution development
Huikkola, Tuomas
;
Kohtamäki, Marko
;
Rabetino, Rodrigo
; …
- In:
Journal of service management
33
(
2022
)
1
,
pp. 121-142
Persistent link: https://www.econbiz.de/10012797615
Saved in:
5
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
6
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
7
Setting the stage for service experience : design strategies for functional services
Beltagui, Ahmad
;
Candi, Marina
;
Riedel, Johann
- In:
Journal of service management
27
(
2016
)
5
,
pp. 751-772
Persistent link: https://www.econbiz.de/10011553130
Saved in:
8
Service innovations breaking institutionalized rules of health care
Wallin, Arto Juhani
;
Fuglsang, Lars
- In:
Journal of service management
28
(
2017
)
5
,
pp. 972-997
Persistent link: https://www.econbiz.de/10011801847
Saved in:
9
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
10
Innovative service perspectives
Strandvik, Tore Martin
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010196058
Saved in:
1
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