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~isPartOf:"Journal of service management"
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Services
59
Dienstleistung
57
Dienstleistungsqualität
25
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25
Service industry
25
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25
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18
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15
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15
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13
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12
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12
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10
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10
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10
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10
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9
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5
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5
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5
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5
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Edvardsson, Bo
7
Jaakkola, Elina
5
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4
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3
McColl-Kennedy, Janet R.
3
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3
Riel, Allard C. R. van
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2
Meiren, Thomas
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2
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2
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1
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1
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1
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1
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Journal of service management
SpringerLink / Bücher
160
Journal of business research : JBR
96
The service industries journal
81
The journal of services marketing
72
Journal of Services Marketing
67
Schriften zum Produktionsmanagement
57
MPRA Paper
56
Industrial marketing management : the international journal for industrial and high-tech firms
49
Journal of service research : JSR
48
Post-Print / HAL
48
Public management review
47
International journal of production economics
46
International journal of production research
46
Springer eBook Collection
46
Working Papers / eSocialSciences
43
Research policy : policy, management and economic studies of science, technology and innovation
38
Research
37
Discussion paper series / IZA
36
NBER working paper series
35
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Springer eBook Collection / Business and Economics
32
The international journal of human resource management
32
Working paper / National Bureau of Economic Research, Inc.
32
FFB-Diskussionspapier
31
IZA Discussion Papers
31
Technological forecasting & social change : an international journal
29
European journal of operational research : EJOR
28
International journal of innovation management
28
International journal of hospitality management
27
Journal of Service Management
27
NBER Working Paper
27
Services marketing quarterly
27
The journal of business & industrial marketing
27
Working Paper
27
Working paper
27
ZEW Discussion Papers
27
Journal of retailing and consumer services
26
Management science : journal of the Institute for Operations Research and the Management Sciences
26
Gabler Edition Wissenschaft
25
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ECONIS (ZBW)
60
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1
To give or not to give professional
services
to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.
;
Patterson, Paul G.
;
Brady, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
Saved in:
2
Employee-(ro)bot
collaboration
in service : an interdependence perspective
Le, Khanh Bao Quang
;
Sajtos, Laszlo
;
Fernandez, Karen …
- In:
Journal of service management
34
(
2023
)
2
,
pp. 176-207
Persistent link: https://www.econbiz.de/10014337934
Saved in:
3
Protection for profiting from collaborative service innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
4
Characterising the concept of service experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
5
Crowd-funding : transforming customers into investors through innovative service platforms
Ordanini, Andrea
;
Miceli, Lucia
;
Pizzetti, Marta
; …
- In:
Journal of service management
22
(
2011
)
4
,
pp. 443-470
Persistent link: https://www.econbiz.de/10009304741
Saved in:
6
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
7
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
8
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
9
Experience co-creation in financial
services
: an empirical exploration
Ponsignon, Frederic
;
Klaus, Philipp
;
Maull, Roger S.
- In:
Journal of service management
26
(
2015
)
2
,
pp. 295-320
Persistent link: https://www.econbiz.de/10011401343
Saved in:
10
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
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