//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Study on the application of Co...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistung
57
Services
57
Dienstleistungssektor
26
Service industry
26
Dienstleistungsqualität
24
Service quality
24
Innovation
18
Beziehungsmarketing
15
Relationship marketing
15
Service innovation
14
Customer integration
12
Kundenintegration
12
Betriebliche Wertschöpfung
10
Dienstleistungsmanagement
10
Service management
10
Value creation
10
Customer satisfaction
9
Kundenzufriedenheit
9
Business services
7
Customer service
7
Kundenservice
7
Unternehmensdienstleistung
7
Consumer behaviour
6
Customer experience
6
Dienstleistungsinnovation
6
Forschung
6
Innovation management
6
Innovationsmanagement
6
Konsumentenverhalten
6
Research
6
Dienstleistungsmarketing
5
New product development
5
Produktentwicklung
5
Robot
5
Roboter
5
Service co-creation
5
Service-Dominant Logic
5
Service-dominant logic
5
Services marketing
5
Business network
4
more ...
less ...
Online availability
All
Undetermined
27
Free
4
Type of publication
All
Article
58
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
60
Aufsatz in Zeitschrift
60
Collection of articles of several authors
3
Sammelwerk
3
Case study
2
Fallstudie
2
Language
All
English
60
Author
All
Edvardsson, Bo
7
Jaakkola, Elina
5
Reynoso, Javier
4
Bowen, David E.
3
Brown, Stephen Walter
3
McColl-Kennedy, Janet R.
3
Parasuraman, A.
3
Riel, Allard C. R. van
3
Witell, Lars
3
Birgelen, Marcel van
2
Chase, Richard B.
2
Cheung, Lilliemay
2
Gremler, Dwayne D.
2
Helkkula, Anu
2
Meiren, Thomas
2
Odekerken-Schröder, Gaby
2
Paluch, Stefanie
2
Schäfer, Adrienne
2
Sebastiani, Roberta
2
Streukens, Sandra
2
Tronvoll, Bård
2
Valtakoski, Aku
2
Verleye, Katrien
2
Aal, Kotaiba
1
Aarikka-Stenroos, Leena
1
Alam, Intekhab Ian
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Barile, Sergio
1
Bateson, John E. G.
1
Beltagui, Ahmad
1
Berry, Leonard L.
1
Bitner, Mary Jo
1
Blazevic, Vera
1
Bloemer, Johanna M.
1
Brady, Michael K.
1
Calabretta, Giulia
1
Candi, Marina
1
Caniëls, Marjolein
1
Chandler, Jennifer D.
1
more ...
less ...
Published in...
All
Journal of service management
SpringerLink / Bücher
178
The service industries journal
73
The journal of services marketing
63
Journal of business research : JBR
62
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Journal of service research : JSR
49
Ifo Schnelldienst
47
Springer eBook Collection / Business and Economics
43
Springer eBook Collection
40
Arbeiten zum Handels-, Gewerbe- und Landwirtschaftsrecht
38
Lehrbuch
36
Sammlung Guttentag : Kommentare und erläuterte Textausgaben
35
Beck'sche Kurz-Kommentare
34
Journal of Services Marketing
34
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Research
32
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
32
Der Betrieb
31
FFB-Diskussionspapier
31
Gabler Edition Wissenschaft
30
International journal of hospitality management
29
Industrial marketing management : the international journal for industrial and high-tech firms
28
International Journal of Operations & Production Management
28
International journal of production economics
28
International journal of services technology and management
28
Journal of retailing and consumer services
28
Working paper / National Bureau of Economic Research, Inc.
28
Betriebs-Berater : BB
25
Journal of service research
25
Schriften des Instituts für Arbeitsrecht an der Universität Leipzig
25
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
24
Recht der internationalen Wirtschaft : RIW ; Betriebs-Berater international
24
Services marketing quarterly
24
The journal of business & industrial marketing
24
NBER working paper series
23
Бизнес в законе. Экономико-юридический журнал
23
Gesellschaftsrechtliche Abhandlungen
22
European journal of marketing : EJM
21
more ...
less ...
Source
All
ECONIS (ZBW)
60
Showing
1
-
10
of
60
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Protection for profiting from collaborative
service
innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
2
Characterising the concept of
service
experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
3
Crowd-funding : transforming customers into investors through innovative
service
platforms
Ordanini, Andrea
;
Miceli, Lucia
;
Pizzetti, Marta
; …
- In:
Journal of service management
22
(
2011
)
4
,
pp. 443-470
Persistent link: https://www.econbiz.de/10009304741
Saved in:
4
Co-creating
service
experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
5
Service
experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
6
Co-creating
service
experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
7
Experience co-creation in financial services : an empirical exploration
Ponsignon, Frederic
;
Klaus, Philipp
;
Maull, Roger S.
- In:
Journal of service management
26
(
2015
)
2
,
pp. 295-320
Persistent link: https://www.econbiz.de/10011401343
Saved in:
8
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
9
Impact of country effects on the performance of
service
firms
Elango, Balasubramanian
;
Wieland, Jamie R.
- In:
Journal of service management
26
(
2015
)
4
,
pp. 588-607
Persistent link: https://www.econbiz.de/10011416769
Saved in:
10
Modes of customer co-production for international
service
offerings
Sampson, Scott
;
Money, R. Bruce
- In:
Journal of service management
26
(
2015
)
4
,
pp. 625-647
Persistent link: https://www.econbiz.de/10011416772
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->