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~isPartOf:"Journal of service management"
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Betriebliche Wertschöpfung
35
Value creation
35
Customer integration
21
Kundenintegration
21
Beziehungsmarketing
15
Relationship marketing
15
Business model
14
Geschäftsmodell
14
Service-Dominant Logic
14
Service-dominant logic
14
Value co-creation
14
Dienstleistungsqualität
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Service quality
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Kundenwert
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10
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Consumer behaviour
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Innovation management
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Service management
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Services marketing
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Bundling strategy
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Co-creation
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Customer experience
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Dienstleistungsmanagement
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Edvardsson, Bo
4
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2
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Mele, Cristina
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Parasuraman, A.
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Russo Spena, Tiziana
2
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2
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1
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1
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1
Cheung, Lilliemay
1
Colurcio, Maria
1
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Journal of service management
SpringerLink / Bücher
401
Journal of business research : JBR
351
Springer eBook Collection
262
Technological forecasting & social change : an international journal
238
Industrial marketing management : the international journal for industrial and high-tech firms
230
Business strategy and the environment
196
International journal of production economics
168
Journal of business models : JOBM
138
International journal of production research
137
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
108
Long range planning : LRP ; international journal of strategic management
93
Journal of open innovation : technology, market, and complexity
90
Harvard business review : HBR
87
Harvard-Business-Manager : das Wissen der Besten
80
Technovation : the international journal of technological innovation, entrepreneurship and technology management
80
World Bank E-Library Archive
80
Research
77
Working paper
77
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
77
International journal of innovation management
71
The journal of business & industrial marketing
69
International journal of value chain management : IJVCM
68
California management review
67
Technology analysis & strategic management
65
European research studies
61
Journal of business ethics : JOBE
61
HMD : Praxis der Wirtschaftsinformatik
58
Journal of retailing and consumer services
57
Business horizons
55
Strategic management journal
55
International journal of technology management : IJTM
54
Strategic Direction
52
European journal of operational research : EJOR
50
Journal of air transport management
50
Journal of business strategy
49
Faculty & research / Insead : working paper series
47
Competition & change : the journal of global business and political economy
46
IFPRI discussion paper
46
NBER working paper series
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ECONIS (ZBW)
50
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1
Toward a service ecosystem perspective at the base of the pyramid
Letaifa, Soumaya Ben
;
Reynoso, Javier
- In:
Journal of service management
26
(
2015
)
5
,
pp. 684-705
Persistent link: https://www.econbiz.de/10011503547
Saved in:
2
Organizing complex engineering operations throughout the lifecycle : a service-centred view and case studies
Zhang, Yufeng
;
Zhang, Lihong
- In:
Journal of service management
25
(
2014
)
5
,
pp. 580-602
Persistent link: https://www.econbiz.de/10010426062
Saved in:
3
Circular service management : toward conceptual understanding and service research priorities for a more sustainable future
Karpen, Ingo Oswald
;
Edvardsson, Bo
;
Tronvoll, Bård
; …
- In:
Journal of service management
34
(
2023
)
6
,
pp. 50-69
Persistent link: https://www.econbiz.de/10014456548
Saved in:
4
Service as business logic : implications for value creation and marketing
Grönroos, Christian
;
Ravald, Annika
- In:
Journal of service management
22
(
2011
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10009010797
Saved in:
5
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
6
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
7
The context of experience
Akaka, Melissa Archpru
;
Vargo, Stephen L.
;
Schau, Hope …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 206-223
Persistent link: https://www.econbiz.de/10011401324
Saved in:
8
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
9
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
10
Practices and experiences : challenges and opportunities for value research
Helkkula, Anu
;
Kelleher, Carol
;
Pihlström, Minna
- In:
Journal of service management
23
(
2012
)
4
,
pp. 554-570
Persistent link: https://www.econbiz.de/10009619534
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