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Special issue: IT-related service : a multidisciplinary perspective
Huang, Ming-hui (contributor) - 2013
Persistent link: https://www.econbiz.de/10009782103
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IT-related service : a multidisciplinary perspective
Huang, Ming-hui; Rust, Roland T. - In: Journal of service research : JSR 16 (2013) 3, pp. 251-258
Persistent link: https://www.econbiz.de/10009782150
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Getting smart : learning from technology-empowered frontline interactions
Marinova, Detelina; Ruyter, Ko de; Huang, Ming-Hui; … - In: Journal of service research : JSR 20 (2017) 1, pp. 29-42
Persistent link: https://www.econbiz.de/10011647479
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The future of frontline research : invited commentaries
Rafaeli, Anat; Altman, Daniel; Gremler, Dwayne D.; … - In: Journal of service research : JSR 20 (2017) 1, pp. 91-99
Persistent link: https://www.econbiz.de/10011648268
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Artificial intelligence in service
Huang, Ming-Hui; Rust, Roland T. - In: Journal of service research : JSR 21 (2018) 2, pp. 155-172
Persistent link: https://www.econbiz.de/10011855786
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IT-Related Service: A Multidisciplinary Perspective
Huang, Ming-Hui; Rust, Roland T. - In: Journal of service research : JSR 16 (2013) 3, pp. 251-258
Persistent link: https://www.econbiz.de/10010159451
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Journal of Service Research Special Issue on IT-Related Service: A Multidisciplinary Perspective
Lemon, Katherine N.; Huang, Ming-Hui; Rust, Roland T. - In: Journal of service research : JSR 14 (2011) 3, pp. 251-252
Persistent link: https://www.econbiz.de/10009328902