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~isPartOf:"Journal of strategic marketing"
~subject:"E-commerce"
~subject:"Kundenmanagement"
~subject:"Supplier relationship management"
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E-commerce
Kundenmanagement
Supplier relationship management
Beziehungsmarketing
169
Relationship marketing
169
Consumer behaviour
94
Konsumentenverhalten
94
Customer satisfaction
68
Kundenzufriedenheit
68
Social Web
52
Social web
52
Marketing management
37
Marketingmanagement
37
Dienstleistungsqualität
36
Service quality
36
Brand management
34
Internet marketing
34
Markenführung
34
Online-Marketing
34
Brand image
26
Markenimage
26
Customer integration
23
Kundenintegration
23
Lieferantenmanagement
22
Betriebliche Wertschöpfung
19
Online retailing
19
Online-Handel
19
Value creation
19
Brand
17
Confidence
17
Markenartikel
17
Vertrauen
17
Einzelhandel
15
Retail trade
15
Customer value
14
Kundenwert
14
Viral marketing
14
Virales Marketing
14
Electronic Commerce
13
Structural equation model
12
Strukturgleichungsmodell
12
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33
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Frazer, Lorelle
2
Gupta, Samir
2
Mattsson, Jan
2
Polonsky, Michael J.
2
Standing, Craig
2
Thaichon, Park
2
Ahmad, Bilal
1
Akbar, Muhammad Imad Ud Din
1
Anderl, Eva
1
Anees-ur-Rehman, Muhammad
1
Balaji, M. S.
1
Bang, Nguyen
1
Beldona, Srikanth
1
Bilgihan, Anil
1
Budhathoki, Tribikram
1
Butaney, Bhupin
1
Butaney, Gul
1
Canhoto, Ana Isabel Domingos
1
Carlson, Jamie L.
1
Chai, Joe Choon Yean
1
Chen, Cheng-Hao Steve
1
Chen, Junsong
1
Colton, Deborah
1
Daukseviciute, Irena
1
Dibb, Sally
1
Esmaeili, Leila
1
Fink, Robert C.
1
Foroudi, Pantea
1
Golpayegany, S. A. Hashemi
1
Hair, Neil
1
Harrigan, Paul
1
Hatten, Kenneth J.
1
Haverila, Matti Juhani
1
Helmersson, Helge
1
Hyman, Michael R.
1
Ibbotson, Patrick
1
Islam, Hafizul
1
James, William L.
1
Jebarajakirthy, Charles
1
Johns, Raechel
1
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Journal of strategic marketing
Industrial marketing management : the international journal for industrial and high-tech firms
273
SpringerLink / Bücher
200
Journal of business research : JBR
156
The journal of business & industrial marketing
133
Journal of retailing and consumer services
95
Springer eBook Collection
55
Gabler Edition Wissenschaft
54
Technological forecasting & social change : an international journal
47
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
46
International journal of electronic customer relationship management : IJECRM
46
Journal of business-to-business marketing
46
Springer eBook Collection / Business and Economics
44
Electronic commerce research
42
International journal of electronic marketing and retailing : IJEMR
40
International journal of business information systems : IJBIS
38
Journal of management information systems : JMIS
38
Journal of internet commerce
35
International journal of production economics
34
Journal of the Academy of Marketing Science
34
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
33
The service industries journal
32
Information systems research : ISR
30
Journal of marketing
30
The journal of services marketing
28
Journal of open innovation : technology, market, and complexity
27
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
26
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
26
Asia Pacific journal of marketing and logistics
25
Electronic markets : EM ; the international journal of electronic commerce and business media
25
Journal of retailing
25
International journal of e-business research : an official publication of the Information Resources Management Association
24
Journal of electronic commerce research : JECR
24
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
24
Service business
24
International journal of electronic commerce : IJEC
23
International journal of hospitality management
23
Research
23
Business horizons
22
Electronic markets : the international journal on networked business
22
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ECONIS (ZBW)
33
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1
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
2
Validating a multidimensional perspective of relationship marketing on brand attachment, customer loyalty and purchase intentions : a serial mediation model
Ahmad, Bilal
;
Akbar, Muhammad Imad Ud Din
- In:
Journal of strategic marketing
31
(
2023
)
3
,
pp. 669-692
Persistent link: https://www.econbiz.de/10014304946
Saved in:
3
Drivers of customer satisfaction and relationship quality in system delivery projects
Haverila, Matti Juhani
;
Martinsuo, Miia
;
Naumann, Earl
- In:
Journal of strategic marketing
21
(
2013
)
7
,
pp. 613-636
Persistent link: https://www.econbiz.de/10010233690
Saved in:
4
Managing customer citizenship behavior : a relationship perspective
Balaji, M. S.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 222-239
Persistent link: https://www.econbiz.de/10010384772
Saved in:
5
Exploring the roles of marketing and selling capabilities in delivering critical customer centric performance and brand performance outcomes for B2B firms
Siahtiri, Vida
;
O'Cass, Aron
;
Ngo, Liem Viet
- In:
Journal of strategic marketing
22
(
2014
)
5
,
pp. 379-395
Persistent link: https://www.econbiz.de/10010417135
Saved in:
6
Customer perceptions of dependencies in customer-supplier relationships
Fink, Robert C.
;
James, William L.
;
Hatten, Kenneth J.
- In:
Journal of strategic marketing
19
(
2011
)
1
,
pp. 73-89
Persistent link: https://www.econbiz.de/10008936989
Saved in:
7
Impact of
CRM
strategy on relationship commitment and new product development : mediating effects of learning from failure
Bang, Nguyen
;
Chen, Junsong
;
Foroudi, Pantea
;
Yu, Xiaoyu
; …
- In:
Journal of strategic marketing
30
(
2022
)
5
,
pp. 443-480
Persistent link: https://www.econbiz.de/10013370891
Saved in:
8
Addressing service failure and initiating service recovery in online platforms : literature review and research agenda
Manu C
;
Sreejesh, S.
- In:
Journal of strategic marketing
29
(
2021
)
8
,
pp. 658-689
Persistent link: https://www.econbiz.de/10012653604
Saved in:
9
Demographic differences on service quality and perceived value in private online shopping clubs
Kursunluoglu Yarimoglu, Emel
- In:
Journal of strategic marketing
25
(
2017
)
3
,
pp. 240-257
Persistent link: https://www.econbiz.de/10011743006
Saved in:
10
From pre-internationalization to post-internationalization : relationship marketing perspective
Khojastehpour, Morteza
;
Johns, Raechel
- In:
Journal of strategic marketing
23
(
2015
)
2
,
pp. 157-174
Persistent link: https://www.econbiz.de/10011305970
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