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An analysis of corporate e-mail communication as part of airlines' service recovery strategy
Dickinger, Astrid; Bauernfeind, Ulrike - In: Journal of travel and tourism marketing 26 (2009) 2, pp. 156-168
Persistent link: https://www.econbiz.de/10003863493
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Making reservations online : the impact of consumer-written and system-aggregated user-generated content (UGC) in travel booking websites on consumers’ behavioral intentions
Jin, Seunga Venus; Phua, Joe - In: Journal of travel and tourism marketing 33 (2016) 1/3, pp. 101-117
Persistent link: https://www.econbiz.de/10011484660
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Antecedents and consequences of consumers' trust in hybrid travel websites
Leung, Daniel; Ma, Jing - In: Journal of travel and tourism marketing 37 (2020) 6, pp. 756-772
Persistent link: https://www.econbiz.de/10012289491
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How do destination management organization-led postings facilitate word-of-mouth communications in online tourist communities? : a content analysis of China's 5A-class tourist reso...
Niu, Yongge; Wang, Cheng Lu; Yin, Shimin; Niu, Yixuan - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 929-948
Persistent link: https://www.econbiz.de/10011627330
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The impact of perceived security and consumer innovativeness on e-loyalty in online travel shopping
Cui, Feng; Lin, Derong; Qu, Hailin - In: Journal of travel and tourism marketing 35 (2018) 6, pp. 819-834
Persistent link: https://www.econbiz.de/10011918096
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The effect of trust on value on travel websites : enhancing well-being and word-of-mouth among the elderly
Kim, Joonhyeong Joseph; Nam, Minjung; Kim, Insin - In: Journal of travel and tourism marketing 36 (2019) 1, pp. 76-89
Persistent link: https://www.econbiz.de/10012179365
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The influence of website quality dimensions on e-purchasing behaviour and e-loyalty : a comparative study of Egyptian travel agents and hotels
Abou-Shouk, Mohamed A.; Khalifa, Gamal S. - In: Journal of travel and tourism marketing 34 (2017) 4/6, pp. 608-623
Persistent link: https://www.econbiz.de/10011729156
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A theoretical framework of electronic word-of-mouth against the backdrop of social networking websites
Nusair, Khaldoon; Hua, Nan; Ozturk, Ahmet Bulent; Butt, … - In: Journal of travel and tourism marketing 34 (2017) 4/6, pp. 653-665
Persistent link: https://www.econbiz.de/10011729187
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Toward an understanding of online information processing in e-tourism : does national culture matter?
Alcántara-Pilar, Juan Miguel; Barrio-García, Salvador del - In: Journal of travel and tourism marketing 34 (2017) 8, pp. 1128-1142
Persistent link: https://www.econbiz.de/10011758832
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Children's influence on purchasing tourism products via the Internet : parental power versus children's power ; the social power perspective
Liang, Ying-wen - In: Journal of travel and tourism marketing 30 (2013) 7/8, pp. 639-661
Persistent link: https://www.econbiz.de/10010246324