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Investigating tourists' revisit proxies : the key role of destination loyalty and its dimensions
Stylos, Nikolaos; Bellou, Victoria - In: Journal of travel research : a quarterly publication of … 58 (2019) 7, pp. 1123-1145
Persistent link: https://www.econbiz.de/10012050738
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A cognitive appraisal process of customer delight : the moderating effect of place identity
Jiang, Yangyang - In: Journal of travel research : a quarterly publication of … 59 (2020) 6, pp. 1029-1043
Persistent link: https://www.econbiz.de/10012231775
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Spillover effects of status demotion on customer reactions to loyalty reward promotions : the role of need for status and exclusivity
Hwang, Yoo Hee; Mattila, Anna S. - In: Journal of travel research : a quarterly publication of … 58 (2019) 8, pp. 1302-1316
Persistent link: https://www.econbiz.de/10012150517
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Visitors' place attachment and destination loyalty : examining the roles of emotional solidarity and perceived safety
Patwardhan, Vidya; Ribeiro, Manuel Alector; Payini, Valsaraj - In: Journal of travel research : a quarterly publication of … 59 (2020) 1, pp. 3-21
Persistent link: https://www.econbiz.de/10012150612
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The impact of customer experience on relationship quality with travel agencies in a multichannel environment
Rajaobelina, Lova - In: Journal of travel research : a quarterly publication of … 57 (2018) 2, pp. 206-217
Persistent link: https://www.econbiz.de/10011915362
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Tourists' destination loyalty through emotional solidarity with residents : an integrative moderated mediation model
Ribeiro, Manuel Alector; Woosnam, Kyle M.; Pinto, Patrícia - In: Journal of travel research : a quarterly publication of … 57 (2018) 3, pp. 279-295
Persistent link: https://www.econbiz.de/10011915391
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Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon; Ok, Chihyung; Lee, Seung-hoon; Lee, Choong-Ki - In: Journal of travel research : a quarterly publication of … 57 (2018) 3, pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
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Motives, modes of participation, and loyalty intentions of Facebook tourism brand page consumers
Ben-Shaul, Michal; Reichel, Arie - In: Journal of travel research : a quarterly publication of … 57 (2018) 4, pp. 453-471
Persistent link: https://www.econbiz.de/10011915445
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Is it my luck or loyalty? : the role of culture on customer preferences for loyalty reward types
Hwang, Yoo Hee; Mattila, Anna S. - In: Journal of travel research : a quarterly publication of … 57 (2018) 6, pp. 769-778
Persistent link: https://www.econbiz.de/10011927138
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The impact of customer-to-customer interaction on cruise experience and vacation satisfaction
Huang, Jue; Hsu, Cathy H. C. - In: Journal of travel research : a quarterly publication of … 49 (2010/11) 1, pp. 79-92
Persistent link: https://www.econbiz.de/10003966178