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Purpose – The purpose of this paper is to contribute to the strategic management literature by identifying possible combinations of three organizational capabilities (market orientation, knowledge management, and customer relationship management). It seeks to analyze the potential interaction...
Persistent link: https://www.econbiz.de/10014933178
Organizational performance is greatly influenced by employee behaviours and the resulting market orientation that they possess. Market orientation is a behavioural culture that affects strategy formulation and strategy implementation, and how an organization interacts with its environment and...
Persistent link: https://www.econbiz.de/10014932207
Purpose – The fundamental problem of the resource‐based view (RBV) of the firm is its lack of predictive ability and its inability to identify, ex ante , those resources and capabilities leading to competitive advantage and superior profitability. This paper aims to propose an extension of...
Persistent link: https://www.econbiz.de/10014933362
Persistent link: https://www.econbiz.de/10013042838
The 1990s have seen a flurry of academic and practitioner interest in market orientation as a business philosophy. However, despite theoretical advances in models of market orientation, the development of market orientation still remains a significant problem for executives. Critically reviews...
Persistent link: https://www.econbiz.de/10014933729
The marketing function is potentially a stumbling block to joint ventures between the East and West because marketing … decision maker who determines what products will be made and how they will go to market. Several useful paradigms of marketing … discuss the marketing function and the various goals served by it. By being aware of these differing orientations, marketing …
Persistent link: https://www.econbiz.de/10014934828
Purpose – The purpose of this paper is to illustrate how an international company, Nielsen Holdings, reacted to changes in their highly competitive industry brought about by advances in technology. This case presents the strategic management decisions that enabled Nielsen to regain its...
Persistent link: https://www.econbiz.de/10014936009
The generally accepted means of implementing the marketing concept is the model of the marketing mix (or the 4Ps). But … on consumer packed‐goods and durables. Recent European research in the areas of industrial and services marketing has … revealed both the inadequacy of the old model and the basis for a new definition of marketing. This is geared to what the …
Persistent link: https://www.econbiz.de/10014933425
architectural service providers. Reports the findings of a study which has examined the role of marketing in these firms. The … results suggest that firms are beginning to accept marketing as a legitimate management activity, but reveals, further, that … some of the “trappings” of marketing prevail where certain firms have failed to address the more “substantive” elements of …
Persistent link: https://www.econbiz.de/10014933620
Since Shapiro’s vexed question, “What the hell is market‐orientated?” several marketing scholars have revamped their …
Persistent link: https://www.econbiz.de/10014933940