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Conflicting social codes and organizations : hygiene and authenticity in consumer evaluations of restaurants
Lehman, David W.; Kovács, Balázs; Carroll, Glenn R. - In: Management science : journal of the Institute for … 60 (2014) 10, pp. 2602-2617
Persistent link: https://www.econbiz.de/10010461859
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The effects of tip recommendations on customer tipping, satisfaction, repatronage, and spending
Alexander, Damon; Boone, Christopher; Lynn, Michael - In: Management science : journal of the Institute for … 67 (2021) 1, pp. 146-165
Persistent link: https://www.econbiz.de/10012435258
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The effects of online review platforms on restaurant revenue, consumer learning, and welfare
Fang, Limin - In: Management science : journal of the Institute for … 68 (2022) 11, pp. 8116-8143
Persistent link: https://www.econbiz.de/10014279966
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Philanthropic campaigns and customer behavior : field experiments on an online taxi booking platform
Singh, Jasjit; Teng, Nina; Netessine, Serguei - In: Management science : journal of the Institute for … 65 (2019) 2, pp. 913-932
Persistent link: https://www.econbiz.de/10012000779
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Competitive strategies for brick-and-mortar stores to counter "showrooming"
Mehra, Amit; Kumar, Subodha; Raju, Jagmohan Singh - In: Management science : journal of the Institute for … 64 (2018) 7, pp. 3076-3090
Persistent link: https://www.econbiz.de/10011899711
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The value of "bespoke" : demand learning, preference learning, and customer behavior
Huang, Tingliang; Liang, Chao; Wang, Jingqi - In: Management science : journal of the Institute for … 64 (2018) 7, pp. 3129-3145
Persistent link: https://www.econbiz.de/10011899725
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When does the devil make work? : an empirical study of the impact of workload on worker productivity
Tan, Tom Fangyun; Netessine, Serguei - In: Management science : journal of the Institute for … 60 (2014) 6, pp. 1574-1593
Persistent link: https://www.econbiz.de/10010381858
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Call to duty : just-in-time scheduling in a restaurant chain
Kamalahmadi, Masoud; Yu, Qiuping; Zhou, Yong-Pin - In: Management science : journal of the Institute for … 67 (2021) 11, pp. 6751-6781
Persistent link: https://www.econbiz.de/10012703707
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At your service on the table : impact of tabletop technology on restaurant performance
Tan, Tom Fangyun; Netessine, Serguei - In: Management science : journal of the Institute for … 66 (2019) 10, pp. 4496-4515
Persistent link: https://www.econbiz.de/10012305257
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Can consumer-posted photos serve as a leading indicator of restaurant survival? : evidence from yelp
Zhang, Mengxia; Luo, Lan - In: Management science : journal of the Institute for … 69 (2023) 1, pp. 25-50
Persistent link: https://www.econbiz.de/10014285959