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Optimal choice for appointment scheduling window under patient no-show behavior
Liu, Nan - In: Production and operations management : an international … 25 (2016) 1, pp. 128-142
Persistent link: https://www.econbiz.de/10011437197
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Panel size and overbooking decisions for appointment-based services under patient no-shows
Liu, Nan; Ziya, Serhan - In: Production and operations management : an international … 23 (2014) 12, pp. 2209-2223
Persistent link: https://www.econbiz.de/10010479060
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Optimal allocation of effort to software maintenance : a queuing theory approach
Kulkarni, Vidyadhar G.; Kumar, Subodha; Mookerjee, Vijay S. - In: Production and operations management : an international … 18 (2009) 5, pp. 506-515
Persistent link: https://www.econbiz.de/10003898852
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Call center delay announcement using a newsvendor-like performance criterion
Jouini, Oualid; Akşin, Zeynep; Karaesmen, Fikri; … - In: Production and operations management : an international … 24 (2015) 4, pp. 587-604
Persistent link: https://www.econbiz.de/10011282790
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Staffing call centers with uncertain arrival rates and co-sourcing
Levent Koçağa, Yaşar; Armony, Mor; Ward, Amy R. - In: Production and operations management : an international … 24 (2015) 7, pp. 1101-1117
Persistent link: https://www.econbiz.de/10011309925
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Point-of-dispensing location and capacity optimization via a decision support system
Ramirez-Nafarrate, Adrian; Lyon, Joshua D.; Fowler, John W. - In: Production and operations management : an international … 24 (2015) 8, pp. 1311-1328
Persistent link: https://www.econbiz.de/10011341402
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Capacity sharing and cost allocation among independent firms with congestion
Yu, Yimin; Benjaafar, Saif; Gerchak, Yigal - In: Production and operations management : an international … 24 (2015) 8, pp. 1285-1310
Persistent link: https://www.econbiz.de/10011341408
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An evaluation of the NERJIT priority rule in a kanban-controlled flowshop
Ardalan, Alireza; Diaz, Rafael - In: Production and operations management : an international … 21 (2012) 5, pp. 923-938
Persistent link: https://www.econbiz.de/10009667709
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Optimal uniform pricing strategy of a service firm when facing two classes of customers
Zhou, Wenhui; Chao, Xiuli; Gong, Xiting - In: Production and operations management : an international … 23 (2014) 4, pp. 676-688
Persistent link: https://www.econbiz.de/10010364028
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Self-selecting priority queues with Burr distributed waiting costs
Gavirneni, Srinagesh; Kulkarni, Vidyadhar G. - In: Production and operations management : an international … 25 (2016) 6, pp. 979-992
Persistent link: https://www.econbiz.de/10011507676