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Erratum: A Model of Site-Specific Antecedents of ISO 14001 Certification
Melnyk, Steven A.; Sroufe, Robert P.; Calantone, Roger J.; … - In: Production and operations management : an international … 14 (2005) 4, pp. 514
Persistent link: https://www.econbiz.de/10007146577
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A Model of Site-Specific Antecedents of ISO 14001 Certification
Melnyk, Steven A.; Sroufe, Robert P.; Calantone, Roger J. - In: Production and operations management : an international … 12 (2003) 3, pp. 369-385
Persistent link: https://www.econbiz.de/10007155917
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The Impact of Human Error on Delivering Service Quality
Stewart, Douglas M.; Chase, Richard B. - In: Production and operations management : an international … 8 (1999) 3, pp. 240-263
Persistent link: https://www.econbiz.de/10007184308
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Piecing Together Service Quality: A Framework for Robust Service
Stewart, Douglas M. - In: Production and operations management : an international … 12 (2003) 2, pp. 246-265
Persistent link: https://www.econbiz.de/10007156278
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The Human Side of Mistake-proofing
Stewart, Douglas M.; Grout, John R. - In: Production and operations management : an international … 10 (2001) 4, pp. 440-459
Persistent link: https://www.econbiz.de/10007169215
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Product modularity, process modularity, and new product introduction performance : does complexity matter?
Vickery, Shawnee K.; Koufteros, Xenophon; Droge, Cornelia; … - In: Production and operations management : an international … 25 (2016) 4, pp. 751-770
Persistent link: https://www.econbiz.de/10011484196