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A capacity allocation planning model for integrated care and access management
Deglise-Hawkinson, Jivan; Helm, Jonathan E.; Huschka, Todd - In: Production and operations management : the flagship … 27 (2018) 12, pp. 2270-2290
Persistent link: https://www.econbiz.de/10011969922
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Managing service systems with unknown quality and customer anecdotal reasoning
Ren, Hang; Huang, Tingliang; Arifoglu, Kenan - In: Production and operations management : the flagship … 27 (2018) 6, pp. 1038-1051
Persistent link: https://www.econbiz.de/10011969979
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Critical care capacity management : understanding the role of a step down unit
Armony, Mor; Chan, Carri W.; Zhu, Bo - In: Production and operations management : the flagship … 27 (2018) 5, pp. 859-883
Persistent link: https://www.econbiz.de/10011970010
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Reservation policies in queues : advance deposits, spot prices, and capacity allocation
Oh, Jaelynn; Su, Xuanming - In: Production and operations management : the flagship … 27 (2018) 4, pp. 680-695
Persistent link: https://www.econbiz.de/10011970020
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Cost sharing for capacity transfer in cooperating queueing systems
Zeng, Yinlian; Zhang, Lianmin; Cai, Xiaoqiang; Li, Jun - In: Production and operations management : the flagship … 27 (2018) 4, pp. 644-662
Persistent link: https://www.econbiz.de/10011970021
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Setting wait time targets in a multi-priority patient setting
Babashov, Vusal; Sauré, Antoine; Ozturk, Onur; … - In: Production and operations management : the flagship … 32 (2023) 6, pp. 1958-1974
Persistent link: https://www.econbiz.de/10014328523
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Designing professional services : pricing and prioritization
Wu, Chenguang Allen; Chen, Jin; Veeraraghavan, Senthil - In: Production and operations management : the flagship … 32 (2023) 8, pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
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Customer segmentation and ex ante fairness : a queueing perspective
Liu, Jian; Zhou, Yong-Pin; Chen, Jian - In: Production and operations management : the flagship … 32 (2023) 10, pp. 3246-3265
Persistent link: https://www.econbiz.de/10014430726
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A semiparametric Bayesian model for queueing arrival processes : an application to call centers
Kuzu, Kaan; Soyer, Refik; Tarimcilar, Murat T. - In: Production and operations management : the flagship … 32 (2023) 10, pp. 3266-3285
Persistent link: https://www.econbiz.de/10014430727
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When to triage in service systems with hidden customer class identities?
Sun, Zhankun; Argon, Nilay; Ziya, Serhan - In: Production and operations management : the flagship … 31 (2022) 1, pp. 172-193
Persistent link: https://www.econbiz.de/10013163839