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Toward understanding persuasion expressions : the activation of attitudes
Whittler, Tommy E.; Manolis, Chris - In: Psychology & marketing 32 (2015) 8, pp. 874-890
Persistent link: https://www.econbiz.de/10011307816
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Salespersons' guanxi orientation, communication, and manifest conflict : an empirical study in China
Zhang, Zaixiao; Zhang, Mingli - In: Psychology & marketing 31 (2014) 9, pp. 786-800
Persistent link: https://www.econbiz.de/10010405127
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Attractive chameleons sell : the mimicry-attractiveness link
Kulesza, Wojciech; Szypowska, Zofia; Jarman, Matthew S.; … - In: Psychology & marketing 31 (2014) 7, pp. 549-561
Persistent link: https://www.econbiz.de/10010382581
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Shopping under the influence : nonverbal appearance-based communicator cues affect consumer judgments
Bashir, Nadia Y.; Rule, Nicholas O. - In: Psychology & marketing 31 (2014) 7, pp. 539-548
Persistent link: https://www.econbiz.de/10010382583
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Emotional ability and nonverbal communication
Kidwell, Blair; Hasford, Jonathan - In: Psychology & marketing 31 (2014) 7, pp. 526-538
Persistent link: https://www.econbiz.de/10010382585
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It takes just 120 seconds : predicting satisfaction in technical support calls
Hall, Judith A.; Verghis, Phil; Stockton, William; Goh, … - In: Psychology & marketing 31 (2014) 7, pp. 500-508
Persistent link: https://www.econbiz.de/10010382588