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Consumer salience and quality...
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Öffentliche Dienstleistung
173
Public services
172
Public sector
51
Öffentlicher Sektor
51
Dienstleistungsqualität
42
Service quality
42
Motivation
37
Leistungsmotivation
25
Work motivation
25
Innovation
24
Neues Steuerungsmodell
19
New public management
19
Großbritannien
17
United Kingdom
17
public service motivation
16
Civil service
15
Öffentlicher Dienst
15
Customer integration
14
Innovationsmanagement
14
Kundenintegration
14
Innovation management
13
Nonprofit management
13
Nonprofit-Management
13
Public administration
13
Regulation
13
Regulierung
13
Öffentliche Verwaltung
13
Betriebliche Wertschöpfung
12
Kommunalverwaltung
12
Local government
12
Value creation
12
Arbeitszufriedenheit
11
Gesundheitsversorgung
11
Health care
11
Job satisfaction
11
Nonprofit organization
11
Nonprofit-Organisation
11
Performance measurement
11
Performance-Messung
11
public services
11
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119
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19
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Article
194
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6
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Article in journal
199
Aufsatz in Zeitschrift
199
Collection of articles of several authors
5
Sammelwerk
5
Aufsatzsammlung
2
Case study
2
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2
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1
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Language
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English
200
Author
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Osborne, Stephen P.
7
Andrews, Rhys
5
Berry, Frances Stokes
4
Radnor, Zoe
4
Alfes, Kerstin
3
Eriksson, Erik Masao
3
Luu Trong Tuan
3
Martin, Steve
3
Powell, Madeline
3
Trischler, Jakob
3
Walker, Richard M.
3
Alford, John
2
Batley, Richard
2
Bekkers, Victor J. J. M.
2
Bel, Germà
2
Blomqvist, Paula
2
Boyd, Neil
2
Boyne, George A.
2
Buuren, Arwin van
2
Caillier, James Gerard
2
Chew, Celine
2
Daunt, Kate L.
2
Downe, James
2
Dudau, Adina
2
Gallouj, Fai͏̈z
2
George, Bert
2
Gieske, Hanneke
2
Hardyman, Wendy
2
Holt, Stephen B.
2
Jalonen, Harri
2
Kinder, Tony
2
Kitchener, Martin
2
Kominis, Georgios
2
Lindenmeier, Jörg
2
Liu, Bangcheng
2
Piatak, Jaclyn Schede
2
Prysmakova, Palina
2
Ritz, Adrian
2
Song, Miyeon
2
Walle, Steven van de
2
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Published in...
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Public management review
IMF Staff Country Reports
1,057
NBER working paper series
893
Working paper / National Bureau of Economic Research, Inc.
821
NBER Working Paper
768
Discussion paper / Centre for Economic Policy Research
503
International journal of hospitality management
462
CESifo working papers
426
Journal of retailing and consumer services
390
SpringerLink / Bücher
373
Journal of business research : JBR
365
MPRA Paper
355
International journal of industrial organization
350
Journal of regulatory economics
349
Working paper
343
The service industries journal
331
Journal of Services Marketing
293
Journal of air transport management
291
Discussion paper series / IZA
290
Policy research working paper : WPS
286
IMF Working Papers
282
Economics letters
264
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
262
Telecommunications policy : the international journal of digital economy, data sciences and new media
260
The journal of services marketing
253
World Bank E-Library Archive
252
CESifo Working Paper
250
Energy economics
249
Management science : journal of the Institute for Operations Research and the Management Sciences
237
Europäische Hochschulschriften / 5
209
Discussion papers / CEPR
200
Applied economics
197
International journal of production economics
197
CESifo Working Paper Series
196
The Rand journal of economics
192
Review of industrial organization : RIO
190
Discussion paper
188
CEPR Discussion Papers
181
European journal of operational research : EJOR
180
The electricity journal
180
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ECONIS (ZBW)
199
USB Cologne (EcoSocSci)
1
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1
Non-voluntary service interaction from a service logic perspective : children and value co-creation
Lindqvist, Katja
;
Westrup, Ulrika
- In:
Public management review
22
(
2020
)
12
,
pp. 1781-1798
Persistent link: https://www.econbiz.de/10012312818
Saved in:
2
Reforming public services : does service logic have anything to offer?
Grönroos, Christian
- In:
Public management review
21
(
2019
)
5
,
pp. 775-788
Persistent link: https://www.econbiz.de/10012178792
Saved in:
3
From public service-dominant logic to public service logic : are public service organizations capable of co-production and value co-creation? : editorial essay
Osborne, Stephen P.
- In:
Public management review
20
(
2018
)
2
,
pp. 225-231
Persistent link: https://www.econbiz.de/10011859557
Saved in:
4
Service diversification and service quality differences in the third-party administration of US organic regulations
Carter, David P.
- In:
Public management review
19
(
2017
)
5/6
,
pp. 802-819
Persistent link: https://www.econbiz.de/10011707137
Saved in:
5
Co-production, interdependence and publicness : extending public service-dominant logic
Alford, John
- In:
Public management review
18
(
2016
)
5
,
pp. 673-691
Persistent link: https://www.econbiz.de/10011484851
Saved in:
6
The public service offering and its influence on marketing priorities in local government organizations
Chew, Celine
;
Vinestock, Christopher
- In:
Public management review
14
(
2012
)
4
,
pp. 473-497
Persistent link: https://www.econbiz.de/10009565903
Saved in:
7
The relevance and efficacy of marketing in public and non-profit service management
Wright, Gillian H.
;
Chew, Celine
;
Hines, Anthony
- In:
Public management review
14
(
2012
)
4
,
pp. 433-450
Persistent link: https://www.econbiz.de/10009565907
Saved in:
8
Co-design : from expert- to user-driven ideas in public service design
Trischler, Jakob
;
Dietrich, Timo
;
Rundle-Thiele, Sharyn
- In:
Public management review
21
(
2019
)
11
,
pp. 1595-1619
Persistent link: https://www.econbiz.de/10012178883
Saved in:
9
Managing citizen identity information in e-government service relationships in the UK : the emergence of a surveillance state or a service state?
Lips, A. Miriam B.
;
Taylor, John A.
;
Organ, Joe
- In:
Public management review
11
(
2009
)
6
,
pp. 833-856
Persistent link: https://www.econbiz.de/10009534619
Saved in:
10
Relevant and preferred public service : a study of user experiences and value creation in public transit
Högström, Claes
;
Davoudi, Sara
;
Löfgren, Martin
; …
- In:
Public management review
18
(
2016
)
1
,
pp. 65-90
Persistent link: https://www.econbiz.de/10011416269
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