Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Quality management journal : QMJ"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of internal marketi...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
92
Service quality
92
Quality management
47
Qualitätsmanagement
47
Customer satisfaction
36
Kundenzufriedenheit
36
Hospital
34
Krankenhaus
34
Gesundheitsversorgung
21
Health care
21
Consumer behaviour
18
Konsumentenverhalten
18
service quality
18
USA
17
United States
17
Gesundheitswesen
15
Health care system
15
Patienten
14
Patients
14
Product quality
13
Produktqualität
13
Beziehungsmarketing
10
Relationship marketing
10
healthcare
9
Fast-food industry
6
Gastronomie
6
Measurement
6
Messung
6
Restaurant industry
6
Schnellgastronomie
6
Structural equation model
6
Strukturgleichungsmodell
6
customer satisfaction
6
patient satisfaction
5
quality management
5
Air transport
4
Airline
4
Bank
4
Corporate culture
4
Fluggesellschaft
4
more ...
less ...
Online availability
All
Undetermined
46
Type of publication
All
Article
89
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
92
Aufsatz in Zeitschrift
92
Case study
3
Fallstudie
3
Collection of articles of several authors
2
Sammelwerk
2
Aufsatzsammlung
1
more ...
less ...
Language
All
English
92
Author
All
Prybutok, Victor R.
16
McFadden, Kathleen L.
7
Blankson, Charles
5
Gowen, Charles, III.
5
Harun, Ahasan
5
Prybutok, Victor
5
Boakye, Kwabena G.
4
Chakraborty, Subhajit
4
Kaynak, Hale
4
Lee, Jung Young
4
Prybutok, Gayle
4
Qin, Hong
4
AlNajem, Mohamad N.
3
Davis, Mark
3
Fredendall, Lawrence D.
3
Johnson, Dana M.
3
Ponnaiyan, Subramaniam
3
Russell, Roberta S.
3
Zhang, Xiaoni
3
Ababneh, Khaldoun I.
2
Alkhatib, Saleh
2
Bernardo, Vitor Zanetti
2
Choi, Yunsik
2
Cudney, Elizabeth A.
2
ElMelegy, Ahmed R.
2
Erkul, Muratcan
2
Ferrand, Yann B.
2
Fredendall, Lawrence
2
Gardner, John W.
2
Gerolamo, Mateus Cecílio
2
Honda, Ana Carolina
2
Linderman, Kevin W.
2
Migdadi, Yazan K. A.
2
Migdadi, Yazan Khalid Abed-Allah
2
Nottingham, Quinton J.
2
Peak, Daniel A.
2
Pirrallo, Ronald G.
2
Rajendran, Chandrasekharan
2
Taaffe, Kevin
2
Weathers, Danny
2
more ...
less ...
Published in...
All
Quality management journal : QMJ
International journal of hospitality management
443
Journal of retailing and consumer services
345
The service industries journal
304
Journal of business research : JBR
279
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
224
The journal of services marketing
218
NBER working paper series
213
Working paper / National Bureau of Economic Research, Inc.
205
NBER Working Paper
186
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
165
Cogent business & management
163
Services marketing quarterly
147
Journal of hospitality marketing & management
142
SpringerLink / Bücher
138
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
133
Journal of Services Marketing
130
Tourism management : research, policies, practice
126
Discussion paper series / IZA
124
Journal of travel and tourism marketing
123
International journal of quality and service sciences
121
International journal of productivity and quality management : IJPQM
119
Policy research working paper : WPS
117
International journal of quality & reliability management
116
World Bank E-Library Archive
113
Service business
110
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
108
Health care management review : HCM review
106
Journal of service research : JSR
106
International journal of services and operations management
103
Cogent economics & finance
100
Total quality management & business excellence
99
Journal of service management
98
The international journal of bank marketing : IJBM
97
The accounting review : a publication of the American Accounting Association
95
Die Bank
92
Economics of education review
85
IFPRI discussion paper
82
more ...
less ...
Source
All
ECONIS (ZBW)
92
Showing
1
-
10
of
92
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Factors influencing customer choice in selection of banks in Kuwait
AlNajem, Mohamad N.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 142-153
Persistent link: https://www.econbiz.de/10012309496
Saved in:
2
Factors influencing customer choice in selection of banks in Kuwait
AlNajem, Mohamad N.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 142-153
Persistent link: https://www.econbiz.de/10011976337
Saved in:
3
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
4
Strategic quadrants and service quality : tourist satisfaction in Portugal
Panchapakesan Padma
- In:
Quality management journal : QMJ
23
(
2016
)
2
,
pp. 57-70
Persistent link: https://www.econbiz.de/10011486815
Saved in:
5
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
6
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
7
Scrutinizing the efficacy of branded apps quality to counter counterfeiting and restore trust in M-Commerce
Manchanda, Mohit
;
Deb, Madhurima
;
Lomo-David, Ewuuk
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 156-174
Persistent link: https://www.econbiz.de/10012584871
Saved in:
8
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Ababneh, Khaldoun I.
;
Ponnaiyan, Subramaniam
;
ElMelegy, …
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10013271131
Saved in:
9
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
10
Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin
;
Fredendall, Lawrence
;
Weiss, Rebecca
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10012309038
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
