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Quality management
176
Qualitätsmanagement
176
Dienstleistungsqualität
47
Service quality
47
quality management
32
USA
26
United States
26
Hospital
25
Krankenhaus
25
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22
Lean management
22
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21
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17
Lean production
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Standardisierung
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Product quality
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Produktqualität
16
Business process management
15
Prozessmanagement
15
Customer satisfaction
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10
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10
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180
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8
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8
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English
181
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Evans, James R.
7
Fredendall, Lawrence D.
7
Prybutok, Victor
7
Ford, Matthew W.
6
Prybutok, Victor R.
6
Antony, Jiju
5
Peng, Xianghui
5
Chakraborty, Subhajit
4
Kaynak, Hale
4
McFadden, Kathleen L.
4
Cudney, Elizabeth A.
3
Davis, Mark
3
Ferrand, Yann B.
3
Foster, S. Thomas
3
Johnson, Dana M.
3
Latham, John R.
3
Linderman, Kevin
3
Mast, Jeroen de
3
Russell, Roberta S.
3
Anholon, Rosley
2
Bashar, Abul
2
Bernardo, Vitor Zanetti
2
Blankson, Charles
2
Boiral, Olivier
2
Cao, Ying
2
Chakravorty, Satya S.
2
Chawalit Jeenanunta
2
Choi, Yunsik
2
Does, Ronald J. M. M.
2
Erkul, Muratcan
2
Foster, S. Thomas <Jr.>
2
Gardner, John W.
2
Garza-Reyes, Jose Arturo
2
Gerolamo, Mateus Cecílio
2
Gitlow, Howard S.
2
Gonzalez, Marvin E.
2
Gowen, Charles, III.
2
He, Zhen
2
Honda, Ana Carolina
2
Kumar, Madhu Ranjan
2
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Quality management journal : QMJ
NBER working paper series
937
Working paper / National Bureau of Economic Research, Inc.
908
NBER Working Paper
855
SpringerLink / Bücher
739
International journal of productivity and quality management : IJPQM
582
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
560
IZA Discussion Papers
536
Discussion paper series / IZA
479
International journal of production research
462
The TQM journal : the international review of organizational improvement
438
Discussion paper / Centre for Economic Policy Research
429
International journal of quality & reliability management
417
Working paper
408
Applied economics
374
International journal of production economics
350
The service industries journal
331
Discussion paper
330
MPRA Paper
292
Journal of productivity analysis
291
Policy research working paper : WPS
289
CESifo working papers
278
Total quality management & business excellence
272
IZA Discussion Paper
265
Journal of business research : JBR
264
European journal of operational research : EJOR
258
Economics letters
224
Springer eBook Collection
221
International Journal of Quality & Reliability Management
217
RIETI discussion paper series
210
Discussion papers / CEPR
208
Europäische Hochschulschriften / 5
198
The American economic review
197
Economic modelling
194
World Bank E-Library Archive
194
CESifo Working Paper
189
International journal of six sigma and competitive advantage : IJSSCA
188
American journal of agricultural economics
183
Technological forecasting & social change : an international journal
183
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
182
Applied economics letters
181
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ECONIS (ZBW)
181
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1
How Lean Six Sigma Principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
Saved in:
2
How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
3
A framework of quality management practices for Indian service SMEs
Basu, Rana
;
Bhola, Prabha
;
Das, Manik Chandra
- In:
Quality management journal : QMJ
27
(
2020
)
1
,
pp. 62-75
Persistent link: https://www.econbiz.de/10012308956
Saved in:
4
Identifying critical factors that predict quality management program success : data mining analysis of Baldrige Award data
Jones, Mark R.
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 49-61
Persistent link: https://www.econbiz.de/10010383906
Saved in:
5
Measure is of success : the role of human factors in lean implementation in healthcare
Lorden, Andrea L.
;
Zhang, Yichen
;
Lin, Szu-hsuan
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010383910
Saved in:
6
Total quality management in small and medium enterprises : an overview in Indian context
Toke, Lalit K.
;
Kalpande, Shyamkumar D.
- In:
Quality management journal : QMJ
27
(
2020
)
3
,
pp. 159-175
Persistent link: https://www.econbiz.de/10012309630
Saved in:
7
Investigating the critical success factors for integrating Lean Six Sigma and Industry 4.0
Khourshed, Nevien F.
- In:
Quality management journal : QMJ
30
(
2023
)
4
,
pp. 259-278
Persistent link: https://www.econbiz.de/10014373761
Saved in:
8
Nurses perception of a hospital's process improvement on patient satisfaction
Choi, Yunsik
;
Fredendall, Lawrence D.
;
Roth, Aleda
; …
- In:
Quality management journal : QMJ
31
(
2024
)
2
,
pp. 77-101
Persistent link: https://www.econbiz.de/10014545357
Saved in:
9
Deming management method : subjecting theory to moderating and contextual effects
Singh, Prakash J.
;
Dean, Chua Ming Wee
;
Sum Chee Chuong
- In:
Quality management journal : QMJ
20
(
2013
)
3
,
pp. 41-69
Persistent link: https://www.econbiz.de/10009770176
Saved in:
10
Does the rationale for implementing quality management practices matter?
Zhang, Dongli
;
Linderman, Kevin
;
Schroeder, Roger G.
- In:
Quality management journal : QMJ
21
(
2014
)
2
,
pp. 65-77
Persistent link: https://www.econbiz.de/10010357330
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