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Strategic quadrants and service quality : tourist satisfaction in Portugal
Panchapakesan Padma - In: Quality management journal : QMJ 23 (2016) 2, pp. 57-70
Persistent link: https://www.econbiz.de/10011486815
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Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin; Fredendall, Lawrence; Weiss, Rebecca - In: Quality management journal : QMJ 25 (2018) 1, pp. 18-31
Persistent link: https://www.econbiz.de/10011976306
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Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan; Prybutok, Gayle; Prybutok, Victor R. - In: Quality management journal : QMJ 25 (2018) 2, pp. 83-100
Persistent link: https://www.econbiz.de/10011976328
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Factors influencing customer choice in selection of banks in Kuwait
AlNajem, Mohamad N. - In: Quality management journal : QMJ 25 (2018) 3, pp. 142-153
Persistent link: https://www.econbiz.de/10011976337
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Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.; Peng, Xianghui; Prybutok, Victor R. - In: Quality management journal : QMJ 22 (2015) 2, pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
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Antecedents of hypermarket service quality in the United Arab Emirates
ElMelegy, Ahmed R.; Ponnaiyan, Subramaniam; AlNajem, … - In: Quality management journal : QMJ 24 (2017) 4, pp. 35-48
Persistent link: https://www.econbiz.de/10011764235
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Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma; Sai, L. Prakash; Rajendran, … - In: Quality management journal : QMJ 22 (2015) 1, pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
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Quality aspects vs consumption values : what affects intention to book hotels in the post-Covid era?
Ray, Arghya; Gupta, Siddharth; Rana, Nripendra P. - In: Quality management journal : QMJ 30 (2023) 4, pp. 225-243
Persistent link: https://www.econbiz.de/10014373755
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Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam; Ababneh, Khaldoun I.; Prybutok, … - In: Quality management journal : QMJ 28 (2021) 2, pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
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Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin; Fredendall, Lawrence; Weiss, Rebecca - In: Quality management journal : QMJ 25 (2018) 1, pp. 18-31
Persistent link: https://www.econbiz.de/10012309038