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Changing from a product to a process perspective for service improvements in a manufacturing company

Cronemyr, Peter; Witell, Lars - In: The TQM journal : the international review of … 22 (2010) 1, pp. 26-40

Persistent link: https://www.econbiz.de/10003943604

Assessment of quality performance in the Egyptian manufacturing industry

ElMelegy, Ahmed Rashad; AlNajem, Mohamad N.; … - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1365-1394

Persistent link: https://www.econbiz.de/10013537693

Quality 4.0 conceptualisation : an emerging quality management concept for manufacturing industries

Maganga, Deusdedith Pastory; Taifa, Ismail W.R. - In: The TQM journal : the international review of … 35 (2023) 2, pp. 389-413

Purpose Quality 4.0 refers to a modern quality management approach that uses Industry 4.0 technologies, integration and digitalisation. This research explores the current understandings of Quality 4.0 in various publications. The focus is on Quality 4.0 concepts or explanations, available...

Persistent link: https://www.econbiz.de/10014321208

TQM implementation through ISO 9001 : findings from Chinese construction firms in Nigeria

Babatunde, Yomi; Pheng, Low Sui - In: The TQM journal : the international review of … 27 (2015) 6, pp. 671-682

Persistent link: https://www.econbiz.de/10011507218

What service excellence can learn from business excellence models

Asif, Muhammad; Gouthier, Matthias H. J. - In: Total quality management & business excellence : an … 25 (2014) 5, pp. 511-531

Persistent link: https://www.econbiz.de/10010336198

Measuring the impact of soft and hard quality practices on service innovation and organisational performance

Khan, Bilal Ahmad; Naeem, Hummayoun - In: Total quality management & business excellence : an … 29 (2018) 12, pp. 1402-1426

Persistent link: https://www.econbiz.de/10011919000

Does intensive social network management lead to positive effects in quality practices?

Bagur-Femenías, Llorenç; Perramon, Jordi; Barquero … - In: Total quality management & business excellence : an … 27 (2016) 11/12, pp. 1246-1260

Persistent link: https://www.econbiz.de/10011648376

Total quality management practices and performance outcomes in Spanish service companies

Jaca, Carmen; Psomas, Evangelos - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 958-970

Persistent link: https://www.econbiz.de/10011440752

Regional variations in emergency service performance : does social capital matter?

Andrews, Rhys; Wankhade, Paresh - In: Regional studies 49 (2015) 12, pp. 2037-2052

Persistent link: https://www.econbiz.de/10011411663

Reinforcing the significance of human factor in achieving quality performance in data-driven supply chain management

Mondal, Sanjana; Samaddar, Kaushik - In: The TQM journal : the international review of … 35 (2023) 1, pp. 183-209

Persistent link: https://www.econbiz.de/10014321164

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