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"Untact" : a new customer service strategy in the digital age
Lee, Sang M.
;
Lee, Donhee
- In:
Service business
14
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012172751
Saved in:
2
Key success factors for mobile app platform activation
Lee, Sang M.
;
Kim, Na Rang
;
Hong, Soon Goo
- In:
Service business
11
(
2017
)
1
,
pp. 207-227
Persistent link: https://www.econbiz.de/10011722731
Saved in:
3
A network text analysis of published papers in service business, 2007-2017 : research trends in the service sector
Lee, Sang M.
;
Rha, Jin Sung
- In:
Service business
12
(
2018
)
4
,
pp. 809-831
Persistent link: https://www.econbiz.de/10011919770
Saved in:
4
An integrative research framework for the online social network service
Lee, Sang M.
;
Chen, Liqiang
- In:
Service business
5
(
2011
)
3
,
pp. 259-276
Persistent link: https://www.econbiz.de/10009535235
Saved in:
5
Information richness on service business websites
Patrakosol, Buraj
;
Lee, Sang M.
- In:
Service business
7
(
2013
)
2
,
pp. 329-346
Persistent link: https://www.econbiz.de/10009760428
Saved in:
6
Disability users' evaluation of the web accessibility of SNS
Lee, Sang M.
;
Hong, Soon-Goo
;
An, Dong-Han
;
Lee, Hyun-Mi
- In:
Service business
8
(
2014
)
4
,
pp. 517-540
Persistent link: https://www.econbiz.de/10010469728
Saved in:
7
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
8
An integrative research framework for the online social network service
Lee, Sang M.
;
Chen, Liqiang
- In:
Service business
5
(
2011
)
3
,
pp. 259-276
Persistent link: https://www.econbiz.de/10010004616
Saved in:
9
Information richness on service business websites
Patrakosol, Buraj
;
Lee, Sang M.
- In:
Service business
7
(
2013
)
2
,
pp. 329-346
Persistent link: https://www.econbiz.de/10010146459
Saved in:
10
Healthcare wearable devices : an analysis of key factors for continuous use intention
Lee, Sang M.
;
Lee, Donhee
- In:
Service business
14
(
2020
)
4
,
pp. 503-531
Persistent link: https://www.econbiz.de/10012417967
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