//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Service business"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Medical error reduction: the e...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
5
Qualitätsmanagement
5
Service quality
5
Dienstleistungssektor
4
Gesundheitsversorgung
4
Gesundheitswesen
4
Health care
4
Health care system
4
Quality management
4
Social Web
4
Social web
4
Beziehungsmarketing
3
Dienstleistung
3
Hospital
3
Krankenhaus
3
Relationship marketing
3
Service industry
3
Services
3
Altersgruppe
2
Customer satisfaction
2
Digital platform
2
Digitale Plattform
2
Healthcare service
2
Informationsverbreitung
2
Informationsökonomik
2
Innovation
2
Kundenzufriedenheit
2
Organizational behaviour
2
Persönlichkeitsmerkmal
2
Preisverleihung
2
Thailand
2
Verhalten in Organisationen
2
Versicherung
2
Website
2
3Ts (task e-tangible treatment)
1
A multi-group analysis
1
A smart governance-based public service innovation model (SG-PSIM)
1
AHP approach
1
AHP-Verfahren
1
Accommodation service
1
more ...
less ...
Online availability
All
Undetermined
22
Free
1
Type of publication
All
Article
23
Type of publication (narrower categories)
All
Article in journal
19
Aufsatz in Zeitschrift
19
Language
All
English
23
Author
All
Lee, Donhee
15
Lee, Sang M.
11
Hong, Soon Goo
3
Chen, Liqiang
2
Hong, Kwan Soo
2
Lee, Dong Hyun
2
Patrakosol, Buraj
2
An, Dong-Han
1
Chin, HeeSoo
1
Choi, Kanghwa
1
Hong, Soon-Goo
1
Kim, Na Rang
1
Kim, Nam Young
1
Lee, DonHee
1
Lee, Hyun-Mi
1
Marasini, Durga Prasad
1
Olson, David L.
1
Rha, Jin Sung
1
more ...
less ...
Published in...
All
Service business
Management decision : MD
20
Industrial Management & Data Systems
16
Industrial management & data systems
16
E-Commerce Operations Management(2nd Edition )
12
European Journal of Operational Research
12
Management Decision
12
Service business : an international journal
10
International Journal of Operations & Production Management
9
International Journal of Quality Innovation
9
International journal of quality innovation
9
Socio-Economic Planning Sciences
9
Global business and finance review
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
American Journal of Business
6
The service industries journal
6
Organizational dynamics : a quarterly review of organizational behavior for professional managers
5
European journal of operational research : EJOR
4
International Journal of Physical Distribution & Materials Management
4
International journal of management & enterprise development : IJMED
4
Management Science
4
The Executive : an Academy of Management Publication
4
Academy of Management journal : AMJ
3
Global Business & Finance Review (GBFR)
3
International Journal of Production Economics
3
International entrepreneurship and management journal
3
International journal of information technology and management : IJITM
3
International journal of production research
3
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
3
Journal of internet commerce
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
Technological forecasting & social change : an international journal
3
The Service Industries Journal
3
Electronic government : EG; an international journal
2
Enterprise information systems
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International Journal of Manpower
2
International journal of electronic business
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of manpower
2
more ...
less ...
Source
All
ECONIS (ZBW)
19
OLC EcoSci
4
Showing
1
-
10
of
23
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effects of healthcare quality management activities and sociotechnical systems on internal customer experience and organizational performance
Lee, Sang M.
;
Lee, Donhee
- In:
Service business
16
(
2022
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013172545
Saved in:
2
Healthcare wearable devices : an analysis of key factors for continuous use intention
Lee, Sang M.
;
Lee, Donhee
- In:
Service business
14
(
2020
)
4
,
pp. 503-531
Persistent link: https://www.econbiz.de/10012417967
Saved in:
3
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
4
"Untact" : a new customer service strategy in the digital age
Lee, Sang M.
;
Lee, Donhee
- In:
Service business
14
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012172751
Saved in:
5
Implementation of quality programs in health care organizations
Lee, Donhee
- In:
Service business
6
(
2012
)
3
,
pp. 387-404
Persistent link: https://www.econbiz.de/10009613972
Saved in:
6
Effects of key value co-creation elements in the healthcare system : focusing on technology applications
Lee, Donhee
- In:
Service business
13
(
2019
)
2
,
pp. 389-417
Persistent link: https://www.econbiz.de/10012124335
Saved in:
7
HEALTHQUAL : a multi-item scale for assessing healthcare service quality
Lee, Donhee
- In:
Service business
11
(
2017
)
3
,
pp. 491-516
Persistent link: https://www.econbiz.de/10011732398
Saved in:
8
Impact of organizational culture and capabilities on employee commitment to ethical behavior in the healthcare sector
Lee, Donhee
- In:
Service business
14
(
2020
)
1
,
pp. 47-74
Persistent link: https://www.econbiz.de/10012172757
Saved in:
9
Service quality and productivity in the U.S. airline industry : a service quality-adjusted DEA model
Choi, Kanghwa
;
Lee, Donhee
;
Olson, David L.
- In:
Service business
9
(
2015
)
1
,
pp. 137-160
Persistent link: https://www.econbiz.de/10011296083
Saved in:
10
A comparative study of quality awards : evolving criteria and research
Lee, Donhee
;
Lee, Dong Hyun
- In:
Service business
7
(
2013
)
3
,
pp. 347-362
Persistent link: https://www.econbiz.de/10009776980
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->