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Services
19
Dienstleistung
15
Dienstleistungssektor
11
Service industry
11
Innovation
8
Dienstleistungsqualität
6
Service quality
6
Betriebliche Wertschöpfung
4
Innovation management
4
Innovationsmanagement
4
Service innovation
4
Value creation
4
Customer integration
3
Customer satisfaction
3
Dienstleistungsinnovation
3
Kundenintegration
3
Kundenzufriedenheit
3
Beziehungsmarketing
2
Bundling strategy
2
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2
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2
Leistungsbündel
2
Manufacturing industries
2
Network
2
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2
Online retailing
2
Online-Handel
2
Produktentwicklung
2
Relationship marketing
2
Service-Dominant Logic
2
Service-dominant logic
2
Servitization
2
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19
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Lee, Sang M.
3
Afudo-Peregrina, Angel F.
1
Benedettini, Ornella
1
Calisto, Maria de Lurdes
1
Chaparro-Pelaez, Julian
1
Chen, Liqiang
1
Chiang, Ai-Hsuan
1
Chirumalla, Koteshwar
1
Chou, Szu-Yu
1
Geum, Youngjung
1
Hong, Soon Goo
1
Hsiao, Li-Chun
1
Huang, Hui-Ling
1
Izquero-Yusta, Alicia
1
Jeon, Hongseok
1
Jiménez-Zarco, Ana Isabel
1
José Quero, María
1
Kelleher, Carol
1
Kim, Ki-Hun
1
Kim, Kwang-Jae
1
Kim, Min-Jun
1
Lai, Jung-Yu
1
Le Nguyen Hau
1
Lee, Donhee
1
Lee, Hakyeon
1
Lejpras, Anna
1
Lim, Chiehyeon
1
Lindhult, Erik
1
Liu, Shunzhong
1
Luo, Ching-Ching
1
Martínez-León, Inocencia María
1
Martínez-Ruiz, María Pilar
1
Neely, Andy D.
1
Nguyen Hong Phuoc
1
Oghazi, Pejvak
1
Olmedo-Cifuentes, Isabel
1
Parida, Vinit
1
Pascual-Miguel, Felix J.
1
Pham Ngoc Thuy
1
Rha, Jin Sung
1
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Service business
SpringerLink / Bücher
140
The service industries journal
71
Journal of business research : JBR
67
Journal of service management
64
European journal of operational research : EJOR
63
MPRA Paper
63
The journal of services marketing
62
Journal of Documentation
57
Schriften zum Produktionsmanagement
57
Journal of Services Marketing
54
Working Papers / eSocialSciences
47
Journal of service research : JSR
44
International journal of production economics
36
Journal of information & knowledge management : JIKM
35
Post-Print / HAL
34
Working paper / National Bureau of Economic Research, Inc.
34
Industrial marketing management : the international journal for industrial and high-tech firms
32
International journal of production research
31
Research
31
Springer eBook Collection
31
International journal of business information systems : IJBIS
30
Springer eBook Collection / Business and Economics
29
European Journal of Marketing
28
Journal of retailing and consumer services
28
NBER working paper series
27
Services marketing quarterly
27
The journal of business & industrial marketing
27
Working paper
26
Бизнес Информ
26
Gabler Edition Wissenschaft
25
Journal of service research
25
Working Paper
25
International journal of hospitality management
24
Journal of Service Management
24
International journal of services technology and management
23
NBER Working Paper
22
ZEW Discussion Papers
22
Online Information Review
21
Computers & operations research : and their applications to problems of world concern ; an international journal
20
European journal of marketing : EJM
20
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ECONIS (ZBW)
19
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1
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19
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1
The relationship between strategic type and new service development competence : a study of Chinese knowledge intensive business
services
Liu, Shunzhong
- In:
Service business
6
(
2012
)
2
,
pp. 157-175
Persistent link: https://www.econbiz.de/10009534900
Saved in:
2
Managing internal stakeholders’ views of corporate reputation
Olmedo-Cifuentes, Isabel
;
Martínez-León, Inocencia María
- In:
Service business
8
(
2014
)
1
,
pp. 83-111
Persistent link: https://www.econbiz.de/10010239428
Saved in:
3
Performance effects of aligning service innovation and the strategic use of information technology
Huang, Hui-Ling
- In:
Service business
8
(
2014
)
2
,
pp. 171-195
Persistent link: https://www.econbiz.de/10010351462
Saved in:
4
It's never the same : the role of homogeneity in online
services
Afudo-Peregrina, Angel F.
;
Pascual-Miguel, Felix J.
; …
- In:
Service business
8
(
2014
)
3
,
pp. 453-464
Persistent link: https://www.econbiz.de/10010413187
Saved in:
5
Key service innovation drivers in the tourism sector : empirical evidence and managerial implications
Jiménez-Zarco, Ana Isabel
;
Martínez-Ruiz, María Pilar
; …
- In:
Service business
5
(
2011
)
4
,
pp. 339-360
Persistent link: https://www.econbiz.de/10009535224
Saved in:
6
An integrative research framework for the online social network service
Lee, Sang M.
;
Chen, Liqiang
- In:
Service business
5
(
2011
)
3
,
pp. 259-276
Persistent link: https://www.econbiz.de/10009535235
Saved in:
7
The dual outcomes of frontliner’s autonomous motivation and deep acting in service co-creation : a dyadic approach
Nguyen Hong Phuoc
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 159-186
Persistent link: https://www.econbiz.de/10013172571
Saved in:
8
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
Saved in:
9
Exploring robot service quality priorities for different levels of intimacy with service
Chiang, Ai-Hsuan
;
Chou, Szu-Yu
- In:
Service business
17
(
2023
)
4
,
pp. 913-935
Persistent link: https://www.econbiz.de/10014504669
Saved in:
10
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
1
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