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Performance evaluation of CPA firms in Taiwan from the perspective of industry-specific client groups
Lee, Chia-chi - In: Service business 8 (2014) 2, pp. 267-293
Persistent link: https://www.econbiz.de/10010351418
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A framework for the selection of Six Sigma projects in services : case studies of banking and health care services in Taiwan
Hsieh, Ying-jiun; Huang, Lan-ying; Wang, Chi-tai - In: Service business 6 (2012) 2, pp. 243-264
Persistent link: https://www.econbiz.de/10009534895
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Explore how Chinese consumers evaluate retail service quality and satisfaction
To, W. M.; Tam, Joyce F. Y.; Cheung, Millissa F. Y. - In: Service business 7 (2013) 1, pp. 121-142
Persistent link: https://www.econbiz.de/10009728537
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Investigation of the relationship between service values and loyalty behaviors under high commitment
Hur, Won-moo; Hyun Kyung Kim; Kim, Hanna - In: Service business 7 (2013) 1, pp. 103-119
Persistent link: https://www.econbiz.de/10009728543
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Servitization and networking : large-scale survey findings on product-related services
Bikfalvi, A.; Lay, G.; Maloca, S.; Waser, B. R. - In: Service business 7 (2013) 1, pp. 61-82
Persistent link: https://www.econbiz.de/10009728548
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Conceptualising consumers’ word-of-mouth behaviour intention : evidence from a university education services in Malaysia
Chang, Hsin Hsin; Jeng, Don Jyh-Fu; Mohamad Rizal Abdul … - In: Service business 7 (2013) 1, pp. 17-35
Persistent link: https://www.econbiz.de/10009728580
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The determinants of successful R&D consortia : government strategy for the servitization of manufacturing
Lin, Feng-jyh; Lin, Yi Hsin - In: Service business 6 (2012) 4, pp. 489-502
Persistent link: https://www.econbiz.de/10009663619
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The impact of online customer satisfaction on the Yahoo auction in Taiwan
Wu, Chih-wen; Huarng, Kun-huang; Fiegantara, Surya; Wu, … - In: Service business 6 (2012) 4, pp. 473-487
Persistent link: https://www.econbiz.de/10009663620
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Internal service quality within the different Chinese subcultures : a comparison between Taiwan, China, and Singapore
Jeng, Don Jyh-Fu; Kuo, Sky Fang-wen - In: Service business 6 (2012) 4, pp. 425-458
Persistent link: https://www.econbiz.de/10009663625
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The determinants of the transportation outsourcing strategy for the express delivery company
Lee, Chia-chi; Lin, Tyrone T.; Cheng, Pei-chu - In: Service business 7 (2013) 2, pp. 207-225
Persistent link: https://www.econbiz.de/10009760441