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~isPartOf:"Springer eBook Collection / Business and Economics"
~isPartOf:"The service industries journal"
~subject:"Dienstleistungsqualität"
~subject:"Theory"
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Dienstleistungsqualität
Theory
Dienstleistung
89
Services
70
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42
Service industry
41
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33
Service quality
20
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1
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1
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1
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Springer eBook Collection / Business and Economics
The service industries journal
SpringerLink / Bücher
32
The journal of services marketing
30
Journal of service management
27
Schriften zum Produktionsmanagement
22
Journal of service research : JSR
21
Gabler Edition Wissenschaft
18
Services marketing quarterly
15
International journal of hospitality management
14
Journal of retailing and consumer services
13
Journal of service research
13
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
10
The science of service systems
10
Handbook of service science ; [Vol. 1]
9
Wissenschaft & Praxis
9
International journal of production economics
8
International journal of services and operations management
8
International journal of quality and service sciences
7
Journal of business research : JBR
7
Management science : journal of the Institute for Operations Research and the Management Sciences
7
Schriftenreihe innovatives Dienstleistungsmanagement
7
Service business
7
European review of service economics and management
6
Lehrbuch
6
Public management review
6
Schriften zu Marketing und Management
6
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
6
Service science, management and engineering : education for the 21st Century
6
Discussion paper / Centre for Economic Policy Research
5
Forum Dienstleistungsmanagement
5
International economic review
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of services technology and management
5
International journal of services, economics and management
5
Journal of business economics : JBE
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of service theory and practice
5
Journal of service theory and practice : JSTP
5
Meffert-Marketing-Edition
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ECONIS (ZBW)
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1
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
2
Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
Saved in:
3
The Frontiers in Service Conference : a 20-year retrospective
Dorsch, Michael J.
;
Fisk, Raymond P.
;
Grove, Stephen J.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 477-494
Persistent link: https://www.econbiz.de/10010379354
Saved in:
4
Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari
- In:
The service industries journal
36
(
2016
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
Saved in:
5
Special issue on the economics of
services
Akehurst, Gary
(
contributor
)
- In:
The service industries journal
7
(
1987
)
4
,
pp. 1-138
Persistent link: https://www.econbiz.de/10001082202
Saved in:
6
The geography of
services
Daniels, Peter W.
(
contributor
);
Illeris, Sven
(
contributor
)
- In:
The service industries journal
13
(
1993
)
2
,
pp. 1-155
Persistent link: https://www.econbiz.de/10001142962
Saved in:
7
Different channels for different
services
: information sources for
services
with search, experience and credence attributes
Chocarro, Raquel
;
Cortinas, Monica
;
Villanueva, Maria Luisa
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 261-284
Persistent link: https://www.econbiz.de/10012483672
Saved in:
8
Employee involvement in ideation and healthcare service innovation quality
Mu, Yu
;
Bossink, Bart
;
Vinig, Tsvi
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
Saved in:
9
Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney
;
Alkire, Linda
;
Rayburn, Steven W.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
Saved in:
10
Exploring antecedents of customer citizenship behaviors in
services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
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