The purpose of the book is to devise an alternative conceptual vocabulary for studying innovation by stressing the role of social, contextual and cultural perspectives. This vocabulary is drawn on a service and on sociological perspectives on innovation based on the ontological assumption that...

Julia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its’...

The future of consumer service. Introduction -- 1. Factories or theaters? The future of service -- 2. The industrialization of services -- 3. High tech vs. high touch: the role of human intermediation in information intensive services.- 4. Connecting factory to theater: lessons from a case study...

Vorwort -- Beitrag 1: Grundlagen service-‐orientierter Geschäftsmodelle -- Beitrag 2: Grundmuster service-orientierter Geschäftsmodelle -- Beitrag 3: Service-orientierte Geschäftsmodelle und ihr Nutzen für Nachfrager und Anbieter -- Beitrag 4: Controlling service-orientierter...

Markenführung aus der Perspektive der Service-Dominant Logic.- Markenkommunikation mit Sport.- Analyse der Konsumprozesse in Sporterlebniswelten als Voraussetzung einer erfolgreichen Markenkommunikation mit Sport.- Analyse der Wirkungen der Markenkommunikation mit Sport auf die Markenstärke --...

Photovoltaikunternehmen unterliegen internationalem Wettbewerbsdruck um technologisches Wissen. Die Service-dominante Logik (SDL) im Marketing betrachtet Wissen als Quelle von Wettbewerbsvorteilen; Akteure erlangen demnach Wissen durch Ressourcenintegration in Value Netzwerken. Allerdings...

The Second Edition of this book presents the state of the art in this important field. Marketing decision models constitute a core component of the marketing discipline and the area is changing rapidly, not only due to fundamental advances in methodology and model building, but also because of...

This volume presents advanced techniques to modeling markets, with a wide spectrum of topics, including advanced individual demand models, time series analysis, state space models, spatial models, structural models, mediation, models that specify competition and diffusion models. It is intended...

This book focuses on marketing graphics, figures, and visual artifacts discussed in marketing theory in order to explain and discuss the marketing concepts visually and open a door to future predictions of the evolution of such marketing concepts. Marketing concepts are, by nature, abstract and...