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~isPartOf:"The TQM journal : the international review of organizational improvement"
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Quality management
130
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130
Service quality
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Dienstleistungsqualität
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Lean Management
64
Lean management
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62
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Antony, Jiju
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Balouei Jamkhaneh, Hadi
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Fisscher, Olaf A. M.
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Gijo, E. V.
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The TQM journal : the international review of organizational improvement
NBER working paper series
897
Working paper / National Bureau of Economic Research, Inc.
808
NBER Working Paper
735
International journal of hospitality management
589
Journal of business research : JBR
546
Journal of health economics
540
SpringerLink / Bücher
496
Health economics
416
Discussion paper series / IZA
414
Journal of health organization and management
407
Health care management review : HCM review
383
Journal of retailing and consumer services
383
The European journal of health economics : HEPAC ; health economics in prevention and care
350
The service industries journal
350
IMF Staff Country Reports
335
Health care management science
292
International journal of production research
288
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
283
European journal of operational research : EJOR
274
Working paper
252
The journal of services marketing
248
World Bank E-Library Archive
240
International journal of contemporary hospitality management
239
Technological forecasting & social change : an international journal
238
International journal of productivity and quality management : IJPQM
232
IZA Discussion Paper
225
Health economics review
223
Industrial marketing management : the international journal for industrial and high-tech firms
211
International journal of production economics
210
Health affairs : at the intersection of health, health care, and policy
209
Policy research working paper : WPS
197
Applied economics
196
Springer eBook Collection
194
International journal of quality & reliability management
193
International journal of services and operations management
188
Tourism management : research, policies, practice
187
Management science : journal of the Institute for Operations Research and the Management Sciences
186
Auditing : a journal of practice & theory
174
CESifo working papers
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ECONIS (ZBW)
231
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1
A critical review of implementing
lean
and simulation to improve resource utilization and
patient
experience in outpatient clinics
Al-Kaf, Abdulqader
;
Jayaraman, Raja
;
Demirli, Kudret
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 734-758
Persistent link: https://www.econbiz.de/10014321347
Saved in:
2
Determinants of effectiveness of
lean
healthcare
performance in Malaysian public hospitals
Kim Yoke Ong
;
Suhaiza Zailani
;
Kanapathy, Kanagi A. P.
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1815-1829
Persistent link: https://www.econbiz.de/10014380883
Saved in:
3
A five-senses perspective to quality in hospitals
Ugolini, Marta Maria
;
Rossato, Chiara
;
Baccarani, Claudio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
Saved in:
4
Using an adapted approach to the Kano model to identify
patient
needs from various
patient
roles
Gustavsson, Susanne
;
Gremyr, Ida
;
Sarenmalm, Elisabeth Kenne
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 151-162
Persistent link: https://www.econbiz.de/10011534398
Saved in:
5
Preparedness for
hospital
practice in assuring quality of care
Noor Hazilah Abd Manaf
;
Ghazali, Roslan Johari Dato Mohd
; …
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 834-846
Persistent link: https://www.econbiz.de/10011616627
Saved in:
6
Using HCAHPS data to improve
hospital
care quality
Carter, John C.
;
Silverman, Fred N.
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 974-990
Persistent link: https://www.econbiz.de/10011616733
Saved in:
7
Assessment of
patient
safety culture in two emergency departments in Australia : a cross sectional study
Alshyyab, Muhammad A.
;
Albsoul, Rania A.
;
Kinnear, …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 540-553
Persistent link: https://www.econbiz.de/10014321251
Saved in:
8
Prioritization of critical success factors for sustainable
Lean
Six Sigma implementation in Indian
healthcare
organizations using best-worst-method
Swarnakar, Vikas
;
Bagherian, Anthony
;
Singh, A. R.
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 630-653
Persistent link: https://www.econbiz.de/10014321282
Saved in:
9
Assessment of
patient
safety culture during COVID-19 : a cross-sectional study in a tertiary a-level
hospital
in China
Huang, Chih-Hsuan
;
Wang, Ying
;
Wu, Hsin-Hung
;
Yii-Ching, Lee
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1189-1201
Persistent link: https://www.econbiz.de/10013537685
Saved in:
10
Surgical team perceptions of the surgical safety checklist in a tertiary
hospital
in Jordan : a descriptive qualitative study
Albsoul, Rania
;
Alshyyab, Muhammad Ahmed
;
Al Odat, …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1394-1416
Persistent link: https://www.econbiz.de/10014326383
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