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~isPartOf:"The journal of services marketing"
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Beziehungsmarketing
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Relationship marketing
225
Consumer behaviour
117
Konsumentenverhalten
117
Customer satisfaction
108
Kundenzufriedenheit
108
Dienstleistungsqualität
96
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96
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39
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Social web
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Einzelhandel
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The journal of services marketing
Journal of business ethics : JOBE
1,619
Journal of business research : JBR
784
Journal of retailing and consumer services
603
SpringerLink / Bücher
442
Industrial marketing management : the international journal for industrial and high-tech firms
429
Journal of business ethics : JBE
357
Diskussionspapier / Lehrstuhl für Wirtschaftsethik, Martin-Luther-Universität Halle-Wittenberg
324
International journal of hospitality management
301
Journal of Business Ethics
226
The journal of business & industrial marketing
211
The service industries journal
201
Journal of the Academy of Marketing Science
184
Business ethics quarterly : the journal of the Society for Business Ethics
180
Journal of strategic marketing
174
International journal of electronic customer relationship management : IJECRM
151
Zeitschrift für Wirtschafts- und Unternehmensethik : zfwu
147
Cogent business & management
137
International journal of contemporary hospitality management
136
Springer eBook Collection
134
Journal of marketing
126
Business horizons
124
Journal of travel and tourism marketing
124
Journal of hospitality marketing & management
120
Journal of service research : JSR
120
Tourism management : research, policies, practice
120
Gabler Edition Wissenschaft
118
The journal of product & brand management
116
European Journal of Marketing
115
Asia Pacific journal of marketing and logistics
113
The journal of brand management : an international journal
113
Psychology & marketing
111
Business ethics : a European review
110
European journal of marketing : EJM
109
Journal of Business & Industrial Marketing
108
Marketing intelligence & planning
108
Journal of retailing
107
Journal of service management
107
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
104
Services marketing quarterly
95
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ECONIS (ZBW)
229
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1
Helping the organization but harming customers : a social identity perspective of unethical pro-organizational behavior
Yan, Hongmin
;
Solnet, David
;
Okimoto, Tyler G.
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 927-943
Persistent link: https://www.econbiz.de/10014333407
Saved in:
2
Commentary: the moral limits of service markets : just because we can, should we?
Raciti, Maria
;
Badejo, Foluké Abigail
;
Previte, Josephine
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 89-96
Persistent link: https://www.econbiz.de/10013407393
Saved in:
3
Determinants of telemarketer misselling in life insurance services
Yi, Ho Taek
;
Dubinsky, Alan J.
;
Lim, Chae Un
- In:
The journal of services marketing
26
(
2012
)
6
,
pp. 403-418
Persistent link: https://www.econbiz.de/10009672375
Saved in:
4
Can both entrepreneurial and ethical leadership shape employees' service innovative behavior?
Giang Hoang
;
Luu Trong Tuan
;
Tuan Du
;
Thuy Thu Nguyen
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 446-463
Persistent link: https://www.econbiz.de/10014276920
Saved in:
5
Consumers' perceptions of food ethics in luxury dining
Batat, Wided
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 754-766
Persistent link: https://www.econbiz.de/10013407598
Saved in:
6
Service customer commitment and response
Jones, Tim
;
Fox, Gavin L.
;
Taylor, Shirley F.
; …
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 16-28
Persistent link: https://www.econbiz.de/10003953401
Saved in:
7
Consumer relationship proneness: a reexamination and extension across service exchanges
Parish, Janet Turner
;
Holloway, Betsy Bugg
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 61-73
Persistent link: https://www.econbiz.de/10003953410
Saved in:
8
Embedding relationship cues in written communication
Raciti, Maria M.
;
Dagger, Tracey S.
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 103-111
Persistent link: https://www.econbiz.de/10003990879
Saved in:
9
The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts
Hume, Margee
;
Sullivan Mort, Gillian
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 170-182
Persistent link: https://www.econbiz.de/10003990915
Saved in:
10
Online servicecapes, trust, and purchase intentions
Harris, Lloyd C.
;
Goode, Mark M. H.
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 230-243
Persistent link: https://www.econbiz.de/10003990932
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