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Fuglsang, Lars; Mattsson, Jan - In: The service industries journal 29 (2009) 1-2, pp. 21-34

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Fuglsang, Lars; Mattsson, Jan - In: The service industries journal 29 (2009) 1, pp. 21-34

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Mattsson, Jan - In: The service industries journal 14 (1994) 1, pp. 45-61

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