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A re-examination of the antecedents and impact of customer participation in service
Wu, Cedric Hsi-jui - In: The service industries journal 31 (2011) 5/6, pp. 863-876
Persistent link: https://www.econbiz.de/10009127886
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Structural relationships among organisation service orientation, employee service performance, and consumer identification
Wu, Cedric Hsi-jui; Liang, Rong-da; Tung, Wei; Chang, … - In: The service industries journal 28 (2008) 9/10, pp. 1247-1263
Persistent link: https://www.econbiz.de/10003802363
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The influence of customer-to-customer interactions and role typology on customer reaction
Wu, Cedric Hsi-Jui - In: The service industries journal 28 (2008) 10, pp. 1501-1514
Persistent link: https://www.econbiz.de/10008152346
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Structural relationships among organisation service orientation, employee service performance, and consumer identification
Wu, Cedric Hsi-Jui; Liang, Rong-Da; Tung, Wei; Chang, … - In: The service industries journal 28 (2008) 9, pp. 1247-1264
Persistent link: https://www.econbiz.de/10008152361
Cover Image
The influence of customer-to-customer interactions and role typology on customer reaction
Wu, Cedric Hsi-Jui - In: The service industries journal 28 (2008) 9-10, pp. 1501-1514
Persistent link: https://www.econbiz.de/10008167944
Cover Image
Structural relationships among organisation service orientation, employee service performance, and consumer identification
Wu, Cedric Hsi-Jui; Liang, Rong-Da; Tung, Wei; Chang, … - In: The service industries journal 28 (2008) 9-10, pp. 1247-1264
Persistent link: https://www.econbiz.de/10008167959
Cover Image
A re-examination of the antecedents and impact of customer participation in service
Wu, Cedric Hsi-Jui - In: The service industries journal 31 (2011) 6, pp. 863-877
Persistent link: https://www.econbiz.de/10008881253