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The moderating effects of gender roles on service emotional contagion
Lin, Miao-que; Huang, Li-shia; Chiang, Yi-fang - In: The service industries journal 28 (2008) 5/6, pp. 755-767
Persistent link: https://www.econbiz.de/10003775775
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Enjoyment of the shopping experience : impact on customers' repatronage intentions and gender influence
Hart, Cathy; Farrell, Andrew M.; Stachow, Grazyna; … - In: The service industries journal 27 (2007) 5/6, pp. 583-604
Persistent link: https://www.econbiz.de/10003621776
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The effects of inter-role conflicts on turnover intention among frontline service providers : does gender matter?
Huang, Min-hsin; Cheng, Zhao-hong - In: The service industries journal 32 (2012) 3/4, pp. 367-381
Persistent link: https://www.econbiz.de/10009510682
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Gender differences in consumer evaluations of service quality : self-service kiosks in retail
Lee, Hyun-joo; Fairhurst, Ann; Cho, Hyeon Jeong - In: The service industries journal 33 (2013) 2, pp. 248-265
Persistent link: https://www.econbiz.de/10009702904
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Service worker appearance and the retail service encounter : the influence of gender and age
Foster, Carley; Resnick, Sheilagh - In: The service industries journal 33 (2013) 2, pp. 236-247
Persistent link: https://www.econbiz.de/10009702909
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Female tour leaders as advertising endorsers
Lin, Chin-tsai; Wang, Kuo-Ching; Chen, Wen-yu - In: The service industries journal 28 (2008) 9/10, pp. 1265-1275
Persistent link: https://www.econbiz.de/10003802365
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Gender differences of shoppers in the marketing and management of retail agglomerations
Teller, Christoph; Thomson, Jennifer A. - In: The service industries journal 32 (2012) 6, pp. 961-980
Persistent link: https://www.econbiz.de/10009538658