Narrow search
Showing 1 - 10 of 56
Cover Image
Examining human resource practice outcomes and service innovation
Okoe, Abednego Feehi; Boateng, Henry; Narteh, Bedman; … - In: The service industries journal 38 (2018) 7/8, pp. 431-445
Persistent link: https://www.econbiz.de/10011880824
Cover Image
Predicting market orientation through internal market orientation as culture and behaviour : an empirical application in Spanish hotels
Domínguez-Falcón, Carmen; Martín-Santana, Josefa D.; … - In: The service industries journal 37 (2017) 3/4, pp. 229-255
Persistent link: https://www.econbiz.de/10011863161
Cover Image
Do high-performance work systems always help to retain employees or is there a dark side?
Behravesh, Elaheh; Tanova, Cem; Abubakar, A. Mohammed - In: The service industries journal 40 (2020) 11/12, pp. 825-845
Persistent link: https://www.econbiz.de/10012260356
Cover Image
Leisure-work preference and hotel employees' perceived subjective well-being
Wang, Yao-Chin; Qu, Hailin; Yang, Jing; Yang, Chu-En - In: The service industries journal 40 (2020) 1/2, pp. 110-132
Persistent link: https://www.econbiz.de/10012207492
Cover Image
Customer orientation, engagement, and developing positive emotional labor
Yoo, Jay Jaewon; Arnold, Todd J. - In: The service industries journal 34 (2014) 16, pp. 1272-1288
Persistent link: https://www.econbiz.de/10010492120
Cover Image
Applying career concepts to strengthen the work-attitudes of service professionals
Walsh, Kate - In: The service industries journal 36 (2016) 1/2, pp. 58-79
Persistent link: https://www.econbiz.de/10011562055
Cover Image
Three country study : impact of support on employee attitudes
Guchait, Priyanko; Back, Ki-Joon - In: The service industries journal 36 (2016) 7/8, pp. 299-318
Persistent link: https://www.econbiz.de/10011564142
Cover Image
Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko; Paşamehmetoğlu, Ayşın; Madera, Juan - In: The service industries journal 36 (2016) 3/4, pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
Cover Image
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten; Jaramillo, Fernando; Noboa, Fabrizio - In: The service industries journal 35 (2015) 3, pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Cover Image
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao; Song, Yang; Kwan, Ho Kwong; Li, Xue - In: The service industries journal 39 (2019) 1, pp. 25-42
Persistent link: https://www.econbiz.de/10012203241