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Customer orientation as a mediator of the influence of locus of control on job performance
Chang, Wan-jing April; Huang, Tung Chun - In: The service industries journal 31 (2011) 1/2, pp. 273-285
Persistent link: https://www.econbiz.de/10008904642
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Non-targeted customers in individualistic versus collectivistic cultures
Bang, Nguyen; Chen, Junsong; Chen, Cheng-hao Steve; Yu, … - In: The service industries journal 34 (2014) 15, pp. 1199-1218
Persistent link: https://www.econbiz.de/10010492129
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Organisational justice and customer citizenship behaviour of retail industries
Di, Eh; Huang, Chien-jung; Chen, I-heng; Yu, Te-cheng - In: The service industries journal 30 (2010) 11/12, pp. 1919-1934
Persistent link: https://www.econbiz.de/10008759999
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Measuring customer pre-purchase satisfaction in a retail setting
Huang, W. Y.; Dubinsky, Alan J. - In: The service industries journal 34 (2014) 3, pp. 212-229
Persistent link: https://www.econbiz.de/10010344138
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Building customer trust and loyalty : an empirical study in a retailing context
Sun, Pi-chuan; Lin, Chia-min - In: The service industries journal 30 (2010) 9/10, pp. 1439-1455
Persistent link: https://www.econbiz.de/10008661629
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Change and continuity in UK public house retailing
Preece, David - In: The service industries journal 28 (2008) 7/8, pp. 1107-1124
Persistent link: https://www.econbiz.de/10003793311
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Global retailers and their corporate codes of ethics : the case of Wal-Mart in Germany
Talaulicar, Till - In: The service industries journal 29 (2009) 1/2, pp. 47-58
Persistent link: https://www.econbiz.de/10003849567
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An integrated model of customer loyalty : an empirical examination in retailing practice
Chen, Yen-chun; Shen, Yung-cheng; Liao, Shuling - In: The service industries journal 29 (2009) 3/4, pp. 267-280
Persistent link: https://www.econbiz.de/10003870587
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Understanding the "retail revolution" in urban China : a survey of retail formats in Beijing
Wang, Enru - In: The service industries journal 31 (2011) 1/2, pp. 169-194
Persistent link: https://www.econbiz.de/10008904660
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Paths of the least resistance : understanding how motives form in international retail joint venturing
Palmer, Mark; Owens, Martin; De Kervenoael, Ronan - In: The service industries journal 30 (2010) 5/6, pp. 965-989
Persistent link: https://www.econbiz.de/10003993335