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A longitudinal study of online non-relationship intentions
Ha, Hong Youl; Janda, Swinder - In: The service industries journal 31 (2011) 3/4, pp. 343-354
Persistent link: https://www.econbiz.de/10008937452
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Bed and breakfast industry adopting e-commerce strategies in e-service
Huang, Leo - In: The service industries journal 28 (2008) 5/6, pp. 633-648
Persistent link: https://www.econbiz.de/10003775763
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Does online relationship marketing enhance customer retention and cross-buying?
Liang, Chiung-ju; Chen, Hui-ju; Wang, Wen-hung - In: The service industries journal 28 (2008) 5/6, pp. 769-787
Persistent link: https://www.econbiz.de/10003775776
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E-commerce entrepreneurship as a national priority : the case of Thailand
Sukasame, Nittana; Sebora, Terrence Clifford; … - In: The service industries journal 28 (2008) 7/8, pp. 989-1001
Persistent link: https://www.econbiz.de/10003793047
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Using involvement for segmenting the adoption of e-commerce in travel
Moital, Miguel; Vaughan, Roger; Edwards, Jonathan - In: The service industries journal 29 (2009) 5/6, pp. 723-739
Persistent link: https://www.econbiz.de/10003880570
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Demographics, psychographics, price searching and recall in retail shopping
Tsai, Dungchun; Lee, Hsiao-ching - In: The service industries journal 29 (2009) 9/10, pp. 1243-1259
Persistent link: https://www.econbiz.de/10003914869
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E-service quality and Web 2.0 : expanding quality models to include customer participation and inter-customer support
Sigala, Marianna - In: The service industries journal 29 (2009) 9/10, pp. 1341-1358
Persistent link: https://www.econbiz.de/10003914911
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E-service quality : an internatial, multichannel and pure service perspective
Barrutia, José M.; Charterina, Jon; Gilsanz, Ainhize - In: The service industries journal 29 (2009) 11/12, pp. 1707-1721
Persistent link: https://www.econbiz.de/10003928663
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Implementing e-business through eListening in Spanish information technology industry
Cegarra-Navarro, Juan G.; Sánchez-Polo, Maria Teresa - In: The service industries journal 29 (2009) 7/8, pp. 1135-1149
Persistent link: https://www.econbiz.de/10003990506
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Measuring user perceived service quality of online auction sites
Liu, Chung-tzer; Guo, Yi Maggie; Hsieh, Tzong-yin - In: The service industries journal 30 (2010) 7/8, pp. 1177-1197
Persistent link: https://www.econbiz.de/10003996855